James Nguyen
Bankstown
Summary
I am a graduate student seeking part/full-time job, looking to gather additional experiences and unlock further opportunities to enhance my skills and knowledge in the working environment. I also have prior experience in customer service and teamwork but with a strong willingness to always learn and adapt, I am confident I will be a great addition to the team and workforce.
Overview
4
4
years of professional experience
Work History
Team Member
Gong Cha
12.2021 - Current
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Provided support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Trainee
Ocean Blue Seafood
02.2020 - 02.2020
- Back of House (Prepared ingredients for front kitchen)
- Front of House (Took and prepared orders)
- Stock Mangement (Counted and refilled necessary stock)
Education
Delivering A Service To Customers
GenU Training
07.2023
Applying Communication Skills
GenU Training
07.2023
Responsible Service of Alcohol
Sydney Bar School
04.2023
Responsible Conduct of Gambling
Sydney Bar School
04.2023
Strathfield South High School
Enfield, NSW12.2021
Skills
- Attention to Detail
- Calculations and Measurements
- Cash Handling
- Clear Communication
- Complaint Resolution
- Customer Service
- Order Preparation
- Positive Attitude
- Problem-Solving
- Sales and Marketing
- Teamwork and Collaboration
- Time Management
References
Available Upon Request
Timeline
Team Member
Gong Cha
12.2021 - Current
Trainee
Ocean Blue Seafood
02.2020 - 02.2020
Delivering A Service To Customers
GenU Training
Applying Communication Skills
GenU Training
Responsible Service of Alcohol
Sydney Bar School
Responsible Conduct of Gambling
Sydney Bar School
Strathfield South High School
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