Jo-Ann Ryan

• Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
• Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
• Educated patients about possible drug interactions and gave special administration instructions.
• Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.

• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Used cash registers and credit card machines to cash out customers.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Manage daily operations of a high-volume deli counter serving up to 500 customers per day

Lead a team of 6 deli assistants, including hiring, training, and performance management

Ensure full compliance with HSE and HACCP food safety standards

Plan weekly rosters to meet business needs while managing labour costs

Monitor and control stock levels, place orders with suppliers, and minimise waste

Drive promotional activity and seasonal displays to boost sales

Consistently achieved sales growth of 10–15% year on year

• Prepared and cooked quality meals in high-volume, fast-paced service environments.
• Followed recipes and instructions to achieve quality and presentation standards.
• Maintained a clean and organized workspace, adhering to strict sanitation guidelines for a safe kitchen environment.
• Assisted head chef in menu planning for optimal ingredient utilization and minimized food waste.

Provided high-quality table service in a busy waterfront Mediterranean restaurant

Assisted with opening and closing duties, including cash handling and POS

Communicated effectively with kitchen staff to ensure timely and accurate orders

Received multiple positive customer reviews and maintained a 95% satisfaction rating

Prepared hot and cold food items, following strict hygiene practices

Delivered outstanding customer service in a fast-paced retail environment

Monitored product freshness and rotated stock accordingly

Supported Deli Manager with stock taking and daily reporting

Handled cash register and end-of-day balancing