Jo-anne Bennett

• Managed day-to-day business operations.
• Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
• Interacted well with customers to build connections and nurture relationships.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
• Promoted business via social media to generate leads and maximize brand identity.
• Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
• Trained and motivated employees to perform daily business functions.
• Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.

• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Managed day-to-day staffing and handled scheduling for all store employees.
• Maintained high levels of organization in store by directing customers and replenishing merchandise.
• Exhibited excellent people skills during interaction with employees and customers.
• Trained and developed new employees for ease of transition into team.
• Controlled store inventory and reviewed cash handling and operations reports.

• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Skilled at working independently and collaboratively in a team environment.
• Strengthened communication skills through regular interactions with others.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Managed time efficiently in order to complete all tasks within deadlines.
• Developed and maintained courteous and effective working relationships.

We started a bike hire and Tour business in Margaret River, WA.

• Interacted well with customers to build connections and nurture relationships.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.