Rain Casci
Revesby Heights,NSW
Summary
Positive and upbeat with strong relationship-building abilities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist
Tixana
01.2021 - Current
- Manage assignments independently with good judgement and critical thinking skills.
- Routed incoming mail and messages to relevant personnel without delay.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
Family Nanny
Coralie And Ben Richards
06.2018 - Current
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Established and maintained safe play environment for children.
- Provided distractions and calming methods when necessary.
- Communicated with parents about daily activities and behaviours.
- Cared for children and completed associated tasks such as snack preparation and picking up toys.
- Monitored children's play activities to verify safety.
- Taught children to organize toys, wash hands, and share by leading by example.
- Encouraged children to be understanding and patient with others.
- Taught children basic life skills, manners and personal hygiene.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Reassured children when upset providing emotional support and stability.
- Promoted language development skills through reading and storytelling.
Crew Member
KFC
08.2018 - 04.2019
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Prepared food for customers.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Replenished serving stations with fresh food and cleaned up spills.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Took orders, prepared meals, and collected payments.
- Became familiar with products to answer questions and make suggestions.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Prepared products following restaurant, health, and safety standards and procedures.
- Worked front counter, drive-thru and other areas.
- Accurately operated cash register to process customer payments.
Education
Certificate IV - Community Services
Tafe
Ultimo, NSW07.2022
Certificate III - Community Services
Tafe
Ultimo, NSW06.2021
High School Diploma -
Tempe High School
Tempe, NSW11.2020
Skills
- Community Engagement
- Verbal and Written Communication
- Patient Information Collection
- Answer Telephone Calls
- Call Transfers
- Organization and Efficiency
Certification
Working With Children Check, April 2023 - April 2028
HLTAID003 Provide First Aid, March 2021 - March 2024
HLTAID012 Provide First Aid in an Education and Care Setting, October 2024 - October 2027
Timeline
Receptionist
Tixana
01.2021 - Current
Crew Member
KFC
08.2018 - 04.2019
Family Nanny
Coralie And Ben Richards
06.2018 - Current
Working With Children Check, April 2023 - April 2028
HLTAID003 Provide First Aid, March 2021 - March 2024
HLTAID012 Provide First Aid in an Education and Care Setting, October 2024 - October 2027
Certificate IV - Community Services
Tafe
Certificate III - Community Services
Tafe
High School Diploma -
Tempe High School
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