Jo Claverie
Stanwell Tops,NSW
Summary
Dynamic professional with extensive experience as a Buyer and Retail Manager at Sunrise Nursery, excelling in relationship building and product knowledge. Proven track record in negotiating competitive pricing and achieving cost savings. Adept at multitasking and providing exceptional customer service,
ensuring client satisfaction and loyalty.
Solid foundation in styling and creative eye for detail, sourcing on trend products and creating personalized looks for clients, contributing to increased satisfaction and repeat business. Demonstrated expertise in trend analysis and client consultation.
Overview
35
35
years of professional experience
Work History
Buyer / Retail Manager /Horticulturist
Sunrise Nursery
04.2003 - Current
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Participated in trade shows and conferences to stay informed of the latest industry developments and maintain a strong professional network.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Liaising with customers, suppliers and staff
Purchasing Manager /Executive Personal Assistant
Instyle Interior Products
08.1996 - 12.2001
- Sourced vendors, built relationships, and negotiated prices.
- Managed supplier relationships to ensure timely delivery of products and services.
- Achieved cost savings by negotiating contracts and pricing with suppliers.
- Assisting CEO/Designers/ Marketing Manager and Sales
- Event Co-ordinator / conferences / organising travel
- Assisting clients in showroom
Store Manager
Prouds The Jewellers
08.1990 - 07.1996
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Education
Courses
Skills
- Attention to detail
- Customer service
- Product knowledge
- Multitasking and organization
- Relationship building and management
- Product merchandising
- Trend awareness
- Creative vision
Timeline
Buyer / Retail Manager /Horticulturist
Sunrise Nursery
04.2003 - Current
Purchasing Manager /Executive Personal Assistant
Instyle Interior Products
08.1996 - 12.2001
Store Manager
Prouds The Jewellers
08.1990 - 07.1996
Courses
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