Summary
Work History
Education
Skills
References
Licenses And Qualifications
Timeline
Generic

Jo Farrell

Bundaberg

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Work History

Retail Sales Associate

Gladstone Fish Market
Gladstone
  • Assisted customers in selecting fresh seafood products.
  • Processed customer transactions using point-of-sale systems.
  • Created price tags and merchandise signs for new items.
  • Stocked shelves with seafood, ensuring product freshness.
  • Educated customers on cooking techniques and preparation methods.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.

Cafe Worker

Calliope Coffee Ink
Calliope
  • Prepared coffee beverages according to customer preferences and standard recipes.
  • Maintained cleanliness and organization of the café workspace and equipment.
  • Assisted customers with menu selections and provided recommendations.
  • Processed customer transactions accurately using point-of-sale systems.
  • Stocked supplies and ingredients to ensure efficient service operations.
  • Engaged with customers to create a welcoming café atmosphere.
  • Prepared food orders, such as sandwiches, salads, and beverages.
  • Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
  • Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
  • Greeted customers upon arrival and provided assistance with menu selections.
  • Cleaned tables in the dining area before and after customer seating.
  • Managed cash register operations efficiently and accurately.
  • Stocked service areas with napkins, utensils, condiments, and other supplies.
  • Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues quickly.
  • Communicated effectively with kitchen staff regarding order accuracy and delivery times.
  • Assisted in training new employees on proper procedures for taking orders, preparing drinks and foods, cleaning tables.
  • Monitored inventory levels of essential items such as coffee beans, milk containers, ensuring adequate supply at all times.
  • Received payment from customers, processed credit card transactions, and issued change or receipts.
  • Ensured that all food items were prepared according to established recipes and standards.
  • Served customers by phone to take orders and answer product or service questions.
  • Oversaw the maintenance and repair of restaurant equipment to ensure operational efficiency.
  • Trained new employees on restaurant policies, procedures, and customer service standards.
  • Assisted in planning and executing special events and catering services.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Maintained safe food handling practices to prevent germ spread.
  • Assembled and served meals according to specific guest requirements.
  • Processed payments on cash register and counted back bills and change to patrons.

Retail Sales Associate

Dan Murphy's Bundaberg
Bundaberg
  • Stock take
  • Assisted customers with product selection and inquiries.
  • Managed cash register transactions and handled customer payments.
  • Maintained cleanliness and organization of the store environment.
  • Stocked shelves and organized displays for optimal product visibility.
  • Enforced age verification policies for alcohol sales compliance.
  • Provided product recommendations based on customer preferences and basic knowledge on products.

Courier Driver

Australia posts
Gladstone
  • In charge of organizing own delivery routes
  • Customer service
  • Self-management
  • Delivered parcels efficiently across designated routes.
  • Maintained accurate records of deliveries and pickups.
  • Communicated with customers regarding delivery status and inquiries.
  • Loaded and unloaded packages from vehicles for transport.
  • Ensured compliance with safety and traffic regulations during driving.
  • Operated company vehicles while adhering to maintenance protocols.
  • Followed safety protocols when loading, unloading, driving, and delivering items.
  • Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
  • Delivered items to residential addresses within specified time frames.
  • Reported any accidents or incidents involving self or others immediately following incident.
  • Assisted in the sorting and preparation of packages for next-day deliveries.
  • Sorted parcels according to delivery route.

Education

Gladstone State High School
Gladstone , Qld

Skills

  • Management
  • Communication
  • Time management
  • Inventory management
  • Point-of-sale operation
  • Customer service
  • Relationship building
  • Food safety practices
  • Order processing
  • Conflict resolution
  • Attention to detail
  • Active listening
  • Adaptability
  • Teamwork
  • Problem-solving
  • Positive and professional
  • Stockroom safety procedures
  • Data entry
  • Cash drawer balancing

References

  • Samantha Mutich, Coffee Ink, 0439 059 831
  • Kristal Laugesen, Co worker, 0420 693 070
  • Brendan Williams, 0408 990 550

Licenses And Qualifications

  • RSA
  • RSG
  • Cert 3 warehousing
  • Yellow card
  • Blue card

Timeline

Retail Sales Associate

Gladstone Fish Market

Retail Sales Associate

Dan Murphy's Bundaberg

Courier Driver

Australia posts

Cafe Worker

Calliope Coffee Ink

Gladstone State High School

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Jo Farrell