Jo-anne Haddrick
Victor Harbor,SA
Summary
Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Housekeeper Manager
Grosvenor Hotel
06.2021 - 12.2022
- Trained and mentored all new personnel to maximize quality of service and performance.
- Developed and maintained comprehensive inventory system to track equipment and supplies.
- Monitored staff performance and provided feedback to drive productivity.
- Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
- Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
- Adhered to safety protocols by enforcing proper equipment usage.
- Conducted regular room inspections to verify compliance with housekeeping standards.
Housekeeping Attendant
Southcoast Realty
04.2018 - 06.2021
- Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
- Changed bed linens and collected soiled linens for cleaning.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Returned emptied garbage receptacles to proper locations.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings
- Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs
Education
High School Diploma -
Grant High School
Mount Gambier, SA12.1980
Skills
- Mopping and Buffing Floors
- Inspecting Rooms
- Staff Training
- Room Turnover
- Polishing Surfaces
- Trash Collection
- Carpet Cleaning
- Cleaning Bathrooms
- Vacuuming and Sweeping
- Cleaning and Sanitation
- Guest Satisfaction
Timeline
Housekeeper Manager
Grosvenor Hotel
06.2021 - 12.2022
Housekeeping Attendant
Southcoast Realty
04.2018 - 06.2021
High School Diploma -
Grant High School
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