Summary
Overview
Work History
Education
Skills
Timeline
2024: WorkStar award
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Jo Henderson

Portarlington

Summary

Dynamic finance professional with a proven track record at WorkSafe Victoria, excelling in team building and customer service. Adept at optimising processes and enhancing efficiency, I leverage my expertise in Oracle and data analysis to drive results. Committed to continuous learning and fostering collaborative relationships for organisational success.

Overview

12
12
years of professional experience

Work History

Transactional Services Officer

WorkSafe Victoria
08.2022 - Current
  • Managing and monitoring invoices, payments, bank accounts ensuring they are coded to the correct cost centre.
  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
  • Providing guidance and training with an approachable and supportive presence.
  • Improved department efficiency by streamlining and implementing policies and processes.

Medical Billing Administrator

Barwon Health University Hospital
05.2019 - 08.2022
  • Improved collections with efficient follow-up on outstanding accounts receivable balances.
  • Played an integral role in maintaining the financial health of the Billing team by consistently achieving high levels of claim accuracy and timely reimbursement from insurance payers.
  • Minimized errors, conducting thorough audits of patient accounts and rectifying discrepancies as needed.

Accounts Receivable Officer

St Vincent's Public Hospital
02.2017 - 05.2019
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
  • Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
  • Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.

Finance Officer

MGI Golf & The Amazing Baby Company
02.2014 - 12.2016
  • Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
  • Optimized cash flow management, ensuring timely payment of invoices and reducing outstanding debts.
  • Assisted with Payroll end to end, onboarding new employees, setting up payroll IDs, managing tax and superannuation details, processing timesheets, and administering leave entitlements .
  • Utilized financial software to prepare consolidated financial statements.

Education

Diploma of Accounting

Swinburne University of Technology
Melbourne, VIC

Certificate IV in Bookkeeping And Accounting

Box Hill Institute of TAFE
Melbourne, VIC

Skills

  • Team building leadership
  • Willing to learn
  • Proactive and focused
  • Staff training
  • Proficient in Oracle and QuickBooks
  • Customer service
  • Data analysis
  • Bank reconciliation
  • Prioritising and planning

Timeline

Transactional Services Officer

WorkSafe Victoria
08.2022 - Current

Medical Billing Administrator

Barwon Health University Hospital
05.2019 - 08.2022

Accounts Receivable Officer

St Vincent's Public Hospital
02.2017 - 05.2019

Finance Officer

MGI Golf & The Amazing Baby Company
02.2014 - 12.2016

Diploma of Accounting

Swinburne University of Technology

Certificate IV in Bookkeeping And Accounting

Box Hill Institute of TAFE

2024: WorkStar award

Recognition for unwavering commitment and outstanding performance across the finance division and business.

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Jo Henderson