Jo Pfahl

• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.

Leasing with clients for functions and events for up to 300 people from wedding to corporate and all mitigating components

• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Consulted with customers to assess needs and propose optimal solutions.
• Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
• Kept all building areas and equipment functional and well-organized to promote business performance.
• Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
• Trained and motivated employees to perform daily business functions.
• Assessed income and expenses and adapted plans to improve profit levels.
• Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
• Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
• Contributed positively to the local community through involvement in various events or charitable organizations.