Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jo Reid

GLEN FORREST,WA

Summary

Dedicated professional with strong background in providing evidence-based counseling services to individuals, couples and families. Skilled in developing treatment plans, conducting assessments and documenting progress. Committed to advocating for mental health and well-being of clients.

Overview

18
18
years of professional experience

Work History

Telephone Counsellor

Mental Health Services
11.2019 - Current
  • Brief counseling support, which involves several different therapeutic modalities: Cognitive behavioral therapy
  • Strength-Based Therapy
  • Acceptance and commitment therapy
  • Motivational Interviewing
  • Emotionally focused therapy
  • Humanistic therapy
  • Behavioral therapy
  • Attachment therapy
  • Person-centered approach
  • Requiring knowledge of Power and Control wheel
  • Requiring knowledge of cycle of family and domestic violence, also an intergenerational effect of FDV
  • Working to provide emotional support, information, and referrals
  • Discussing practical support around financial assistance, also conducting risk assessments, and working collaboratively on safety planning
  • Providing resources and referrals to on-going support services, via warm-referral, email or SMS.

Social Worker

Family
01.2019 - 10.2019
  • The Children’s Services Provider, With the team manager, to participate in establishing Key Assets services in the East Kimberley
  • To participate in the development and provision of Family Carer and Support Services and Intensive Family Support Services in the region
  • To work directly with families referred through these services in assessment of need, working in collaboration with families in daily case planning and direct provision of casework services to families
  • To keep comprehensive records of work with families including progress and outcomes reporting
  • To work with partner agencies in the effective delivery of the Family Carer Support Services and Intensive Family including progress and outcomes reporting
  • To build knowledge of local and family culture and work in a culturally safe and responsive manner
  • To participate with the Remote Area Field Worker in the recruitment of potential carers in accordance with the Key Assets WA Recruitment and Marketing Plan
  • To identify and undertake assessment of suitable applicants for Key Assets Foster Carers
  • Working in partnership with them to provide high quality, safe carer for children and young people
  • To ensure that children and young people are being provided with services that respond to these assess needs
  • To participate in building formal and informal partnerships with local organisations to plan and develop services in the region
  • To work through local networks and with local organisation to raise the profile of Key Assets in the region.

Team-lead

Helping Minds
02.2018 - 12.2018
  • Helping Minds, Intensive Case Management for those living in the community who experience severe mental health issues
  • Work collaboratively with allied health professionals in establishing and meeting recovery treatment goals, decreasing the need for emergency psychiatric hospitalization
  • Conduct weekly home visits, and co-ordinate the participant’s support plan
  • Document the support needs and services provided to the participants, to apply and support further funding from the NDIS Provider Digital Access (PRODA) account
  • Supervise a team of seven support workers.

Children and Parent Counsellor/Educator

Southwest
11.2015 - 11.2017
  • Assisting parents with parenting strategies
  • Assisting children with issues relating to loss, grief and with parent separation
  • Providing mediation to couples going through separation
  • Facilitating 1.2.3 Magic & Emotion Coaching – Workshops for parents with 4yr olds
  • Participating in Community Events such as the Messy Play Day – Promoting the importance of developing fine and gross sensory skill in 0 – 5 yrs
  • Attending Network meetings.

St John of God’s Women, program, Outcare Incorporated
02.2012 - 11.2014
  • Aiding women reintegrating back into the community after serving a sentence in corrective services
  • Building collaboration with other agencies to establish a meeting of understanding
  • Comprehensive assessment
  • Person-Centred Counselling
  • Advocating with the Department of Communities and supporting the women to navigate through the processes of gaining access with their children
  • Recruiting another worker
  • Providing training and team building workshops to caseworkers at Outcare.

Case Manager

Alma Street Hospital, Assertive Community
01.2006 - 01.2014
  • Assessment’s
  • Advocating, and coordinating the delivery of services
  • Case management
  • Providing daily living skills training
  • Develop and maintain professional relationships with other staff and clients
  • Working within an Allied Health Setting
  • Working independently, organise work, prioritise the needs of clients and of the agency, and use sound professional judgment
  • Working flexibly in dealing with ongoing changes in the service delivery
  • Shift work as part of rotation for 24/7 community response
  • Applying trauma-informed care.

Human Rights Advocate/Counsellor

Uniting Care West
01.2009 - 01.2012
  • Providing women escaping FDV with one-to-one counseling
  • Assisting women through the family court systems and providing advocacy, attending mediation conferences relating to parenting responsibility
  • Practical support such as transporting the women to appointments
  • Providing women with emergency relief
  • Orchestrating community awareness days to raise understanding of the impact FDV has on the community: Also providing information to women around keeping themselves safe if living in a FDV relationship
  • Co-facilitated workshops such as Arts in Counselling & Healing through the shared experience.

Education

Expressive Arts Intervention for School Counselor. -

2020

Solution Focus Therapy training -

2017

Received a certificate in Trauma Informed Practice -

2016

Case Management Tool Kit -

2016

Professional Boundaries -

2016

Working with people that are H.I.V positive -

2016

Risk Assessment training -

2016

Received a certificate in Mental Health First Aid -

2014

Pharmacotherapy training -

2014

the Aboriginal Way -

2013

Associate of Arts -

Curtin University
Bentley
2011

Counselling

Curtin University
Bentley, WA
2009

Diploma - Community Welfare

2006

Certificate III in Community Services (Disability Work -

2004

Certificate III in Community Service (Aged Care Work -

2004

Certificate IV in Community Service Work -

2004

Skills

  • Follow-up Techniques
  • Verbal Communication
  • Empathy Display
  • Assertiveness
  • Team Collaboration
  • Decision-Making
  • Cross-cultural sensitivity
  • Emotional Support
  • Mental Health Support

Timeline

Telephone Counsellor

Mental Health Services
11.2019 - Current

Social Worker

Family
01.2019 - 10.2019

Team-lead

Helping Minds
02.2018 - 12.2018

Children and Parent Counsellor/Educator

Southwest
11.2015 - 11.2017

St John of God’s Women, program, Outcare Incorporated
02.2012 - 11.2014

Human Rights Advocate/Counsellor

Uniting Care West
01.2009 - 01.2012

Case Manager

Alma Street Hospital, Assertive Community
01.2006 - 01.2014

Expressive Arts Intervention for School Counselor. -

Solution Focus Therapy training -

Received a certificate in Trauma Informed Practice -

Case Management Tool Kit -

Professional Boundaries -

Working with people that are H.I.V positive -

Risk Assessment training -

Received a certificate in Mental Health First Aid -

Pharmacotherapy training -

the Aboriginal Way -

Associate of Arts -

Curtin University

Counselling

Curtin University

Diploma - Community Welfare

Certificate III in Community Services (Disability Work -

Certificate III in Community Service (Aged Care Work -

Certificate IV in Community Service Work -

Jo Reid