Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Work Objectives
Professional Highlights
Timeline
Generic
Jo Ryan

Jo Ryan

Yeronga,Australia

Summary

Results-driven professional with a previous experience surpassing sales targets and delivering exceptional customer service. Proven ability to work in high-pressure environments while managing stakeholder relationships effectively. Experience in Queensland Public Service includes successful project management and contributions to initiatives like the Brisbane 2032 bid and the 2018 Gold Coast Commonwealth Games.

Overview

28
28
years of professional experience

Work History

Career

Break
01.2022 - Current
  • During this period, I established a small business selling my artworks.
  • I lived in Finland for six months for my husband's work.
  • Travelled

Various Roles

Queensland Public Service
01.1999 - 12.2022
  • Commenced in entry level administration and progressed to Senior Project Officer Level.
  • Developed invaluable and transferable skills.
  • Communicated with high level government employees and the public.
  • Involved in the Gold Coast 2018 Commonwealth Games from the bid announcement through the public consultation phases, planning and delivery of key projects as well as front line games time roles.
  • Worked as part of the team who developed the bid for Brisbane 2032 submission.

International Travel Consultant

Flight Centre
01.1999 - 12.2002
  • Achieved and exceeded monthly sales targets.

Internal Sales Consultant

Hutchison Telecoms
01.1998 - 12.1999
  • Developed both sales and customer service skills.
  • Achieved and often exceeded monthly sales targets.

Education

High School Diploma -

Craigslea State High School
Aspley, QLD
11-1987

Skills

  • Customer service excellence
  • Event coordination
  • Human resource management
  • Problem solving
  • Rapport building
  • Retail sales expertise
  • Staff supervision
  • Stakeholder engagement
  • Business management
  • Financial forecasting
  • Marketing strategy

Hobbies and Interests

  • Spending time with my partner and family
  • Fashion, flowers and beautiful things
  • Travelling is my absolute passion
  • Painting
  • Walking and meditation

Work Objectives

To re-enter the workforce following a career break and maintain a healthy work/life balance.

Professional Highlights

  • Private Sector, 01/01/88, 12/31/99, Throughout high school I held part-time retail positions in Best and Less and later Woolworths., After completing year 12 I worked in administration and reception roles for some high profile companies, then progressing into sales positions., As an Internal Sales Consultant working for Hutchison Telecoms, I developed both sales and customer service skills, as well as achieving and often exceeding monthly sales targets., I followed my passion for travel and worked for Flight Centre as an International Travel Consultant, where again I achieved and exceeded monthly sales targets.
  • Queensland Public Service, 01/01/99, 12/31/22, Commencing in entry level administration, I have enjoyed a progressive career where I have gained invaluable and transferable skills and opportunities communicate with high level government employees, as well as with the public., I was fortunate to be involved in the Gold Coast 2018 Commonwealth Games from the bid announcement through the public consultation phases, planning and delivery of key projects as well as front line games time roles., Worked as part of the team who developed with bid for Brisbane 2032 submission.
  • Career Break, 01/01/22, current, During this period, I started a micro business selling my artworks, travelled and lived in Finland for 6 months and undertook further study., A more detailed breakdown of all duties can be provided on request.

Timeline

Career

Break
01.2022 - Current

Various Roles

Queensland Public Service
01.1999 - 12.2022

International Travel Consultant

Flight Centre
01.1999 - 12.2002

Internal Sales Consultant

Hutchison Telecoms
01.1998 - 12.1999

High School Diploma -

Craigslea State High School
Jo Ryan