Jo Strother
Digital Healthcare
Tugun,QLD
Summary
- Accomplished Operational, Projects and Program professional highly effective at overseeing Healthcare Information Technologies, Applications and Digital Transformations.
- Versatile leader proficient in handling diverse functions on daily basis, and managing large diverse teams.
- Offering 30 years of experience managing and improving Digital Healthcare and Change Adoption, and delilvering Informatics projects.
Overview
5
5
Certifications
6
6
years of post-secondary education
13
13
years of professional experience
Work History
NATIONAL IT APPLICATIONS MANAGER
St Vincent's Health Australia
East Melbourne, VIC
03.2019 - 08.2020
- Led the National IT Applications Team (VIC, NSW & QLD) with 5 Managers for Clinical Applications and Enterprise Applications, Projects, Digital Services and Corporate Records Management - a team of 35 specialists working remotely across 3 states of Australia, supporting 240+ Solutions to over 17,000 staff.
- Led the Melbourne Group ICT office supporting teams of ICT professionals - Service Desk, Infrastructure, Systems, Desktop, Networks, BI & Reporting, ICT Security and Telecommunications.
- Collaborated with Key Suppliers to review and consolidate Major Service Contracts, resulting in significant $$ annual savings and improved service delivery.
- Established new Partnerships with external providers for Application Support Services, and transition of on-premise to Cloud Solutions.
- Restructured the delivery and support teams across 3x state-based offices into one National Support Service, removing siloed services and single points of failure for ICT support services.
PROGRAM DIRECTOR, Digital Solutions Delivery
eHealth QLD
Brisbane, QLD
08.2017 - 02.2019
- Led the ieMR Optimisation Program consisting of 14x Projects and Initiatives, with Program (x3) and Project Directors /Managers (x8), Clinical Leads, Business Analysts, Clinical Subject Matter Experts, Project Officers, Design Services, Testing Services, Technical, Infrastructure and Integration specialists and Change & Release Managers – a total of approximately 75 staff based in Brisbane, as well as at remote locations across Queensland.
- Led the Operational teams for the ieMR Testing Service, ieMR Technical & Integration team, and Change & Release Management for eHealth QLD systems and solutions.
- Provided ongoing direction and leadership for program operations, oversaw budgets and financial expenditure, and regularly met with stakeholders and representatives from 16x Hospitals and Health Services to assess progress and make adjustments.
PROJECT MANAGER
Eastern Health
Box Hill, VIC
08.2016 - 08.2017
- Led the Patient & Client Management System program, with 35x project staff including 6x Stream Managers, working with Victoria’s Department of Health & Human Services, the Vendor (DXC) and local third party providers, to implement i.PM (Patient Manager) and a new Enterprise Patient Billing System (Powerhealth solutions, PBRC).
- Headed multiple projects for new infrastructure, interface and integration development with clinical systems including the EMR (Cerner Millennium), and data extraction from 5x legacy PAS systems.
- Developed the Business Case resulting in a successful funding bid from Government funding.
- Developed and initiated projects, including estimating costs, schedule and performance.
- Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
- Modified and directed project plans to meet organisational needs.
PROJECT DIRECTOR
Alfred Health
Prahran, VIC
04.2016 - 08.2016
SCHOOLS ACCOUNT MANAGER
NSW TAFE
Tweed Heads, NSW
01.2016 - 04.2016
CLINICAL PROJECT MANAGER
Alfred Health
Prahran, VIC
07.2015 - 12.2015
PROJECT MANAGER
EMIS Group (Ascribe)
Melbourne, VIC
05.2015 - 06.2015
PROJECT MANAGER
Peter MacCallum Cancer Centre
East Melbourne, VIC
03.2014 - 04.2015
PATIENT ADMINISTRATION SYSTEMS MANAGER
Mater Health Services
South Brisbane, QLD
03.2010 - 03.2014
TEAM LEADER, PAS Support and Data Quality
Mater Health Services
12.2007 - 03.2010
IT TRAINING OFFICER
Mater Health Services
South Brisbane, QLD
11.2006 - 11.2007
Education
MASTER of INFORMATION SYSTEMS -
Griffith University
02.2009 - 11.2010
GRADUATE CERTIFICATE, BUSINESS & TECHNOLOGY -
UNSW
02.2001 - 11.2002
GRADUATE CERTIFICATE, HEALTH INFORMATICS -
Griffith University
02.2014 - 11.2015
Graduate Certificate in Health Services Management -
Griffith University
08.2020 - Current
Skills
Advanced knowledge of Technology
Effective Leader
Project Management
Project Delivery
Program Management
Stakeholder Management
Change Management
Healthcare Information Management
Project Planning
Strategic Planning
Business Process Improvements
Digital Transformations
Health Informatics
Information Systems
Information Technology
Service Level Agreements
Contracts and Procurement
Staff Management
PAS - Patient Administration Systems
EMR - Electronic Medical Records
Healthcare Information Technologies
FAIDH
AFACHSM
MAIPM
Prince2
Agile Project Management
Certification
Prince 2 Foundation & Practitioner (E-careers Australia)
Affiliations
Fellow, Australasian Institute of Digital Health (AIDH)
Associate Fellow, Australasian College of Health Service Management (ACHSM)
Member, Healthcare Information and Management Systems Society (HIMSS)
Member, Australian Institute of Project Management (AIPM)
Alumni – MBT, University of NSW
Alumni – Griffith University
Alumni - Queensland Health Women’s Network
Golden Key International Honour Society
Accomplishments
- Griffith University Academic Achievement awards for Complex Projects and Change Management
- Recognised as a Finalist in 2018 for Queensland Health Awards for Excellence (Department of Health category – Enabling safe, quality services and high performance).
Short Courses
Agile Project Management (Charles Sturt University)
Occupational Health & Safety (Committees in Workplaces) Regulations (WorkCover NSW))
People Culture & Communication (NSW Dept of Housing)
Spokeswomen's Training Course (NSW Premier's Department)
Staff Selection Workshop (NSW Public Sector)
Strategic Skills for Leaders (Corporate Coach U)
Staff Management, Public Speaking & Leadership Skills courses (Sydney Chamber of Commerce)
Programming Dbase, 4GL and SQL courses (AWA Computer Division)
Cerner Fundamentals (Cerner Corporation, QLD office)
Timeline
Graduate Certificate in Health Services Management -
Griffith University
08.2020 - Current
NATIONAL IT APPLICATIONS MANAGER
St Vincent's Health Australia
03.2019 - 08.2020
PROGRAM DIRECTOR, Digital Solutions Delivery
eHealth QLD
08.2017 - 02.2019
PROJECT MANAGER
Eastern Health
08.2016 - 08.2017
PROJECT DIRECTOR
Alfred Health
04.2016 - 08.2016
SCHOOLS ACCOUNT MANAGER
NSW TAFE
01.2016 - 04.2016
CLINICAL PROJECT MANAGER
Alfred Health
07.2015 - 12.2015
PROJECT MANAGER
EMIS Group (Ascribe)
05.2015 - 06.2015
PROJECT MANAGER
Peter MacCallum Cancer Centre
03.2014 - 04.2015
GRADUATE CERTIFICATE, HEALTH INFORMATICS -
Griffith University
02.2014 - 11.2015
PATIENT ADMINISTRATION SYSTEMS MANAGER
Mater Health Services
03.2010 - 03.2014
MASTER of INFORMATION SYSTEMS -
Griffith University
02.2009 - 11.2010
TEAM LEADER, PAS Support and Data Quality
Mater Health Services
12.2007 - 03.2010
IT TRAINING OFFICER
Mater Health Services
11.2006 - 11.2007
GRADUATE CERTIFICATE, BUSINESS & TECHNOLOGY -
UNSW
02.2001 - 11.2002