JO YU

Coordinate International Importing shipments with Freight Forwarder Agencies on weekly basis.

Liaise with supplies on providing shipping documents including B/L, COO, CI and PD etc.

Manage Courier bookings with AU POST, STAR track, FASTWAY Courier please and TNT.

Manage inbound and outbound shipments, optimize delivery schedules

Track parcels and provide customer service to customers.

Work tightly with warehouse team to align logistics activities.

Coordinate with Wiseway BNE for air shipment bookings on daily basis.

Prepare Shipping documents to Freight Forwarders in China for Customs Clearance.

Provide regular Status updates and track shipments to customers.

Manage Customer service and complains.

Maintain accurate records and logs for reporting or audits.

• Supported the General Manager by providing accurate data and reports.
• Maintained a well-organized filing system for easy document retrieval and improved office workflow.
• Handled confidential information with discretion, protecting sensitive company data from unauthorized access.
• Drafted professional documents such as memos, letters, and reports on behalf of the General Manager with keen attention to detail.