Joan Sareno

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

I thrive on a balanced lifestyle that encompasses both personal interests and professional responsibilities. Outside of work, I enjoy indulging in reading, journaling, and exploring new places. Additionally, I have a strong passion for design, which I integrate seamlessly into my daily routine. This ability to maintain a diverse range of interests while excelling in my career underscores my adaptability and commitment to holistic growth.

Workplace Achievements:

• Consistently received outstanding evaluations from superiors, with ratings consistently averaging 4.3 out of 5.
• Maintained exceptional performance in Customer Service, consistently achieving quality assurance scores between 90 and 98.
• Consistently ranked within the top 10 collection agents for outstanding performance.

Academic Achievements:

• Graduated as the top student of the Faculty of Education with a remarkable general average of 1.72 (with 1 being the highest mark).
• Recognized as one of the Promising Senior Students for outstanding academic and leadership contributions.
• Served as the Editor-in-Chief of the school paper, demonstrating strong communication and organizational skills.
• Consistently awarded the Dean's Merit award for academic excellence.
• Received the Local City Scholarship for maintaining an average not less than 1.75, highlighting academic excellence and dedication.

Licensure Examination for Teachers (LET): Successfully passed the rigorous examination, demonstrating comprehensive knowledge and expertise in the field of education.

Student Visa Subclass 500: Authorized to reside and study in Australia under the Student Visa Subclass 500, demonstrating compliance with immigration regulations and commitment to academic pursuits.