Summary
Overview
Work History
Education
Skills
Walking/ Hiking outdoors, Fitness training, reading books
Referees
Timeline
Generic

Joanna Booth

East Maitland,NSW

Summary

Enthusiastic and hard working professional committed and deeply motivated with over 12 years of experience in Accounts Administration and building client raport. I have developed my skills showing efficiency in my attention to detail, organisation and having the ability to connect with all kinds of people. I possess a willingness to learn and am driven to improve myself to reach my full potential. I am most passionate about engaging with people and building relationships.

Overview

15
15
years of professional experience

Work History

Field Service Administrator

BIS Industries
06.2023 - 11.2023
  • Preparing, coding and processing Field Service Payroll weekly
  • Scheduling in Kronos as per the Field Service Manager
  • Maintaining Field Service compliance within JDE and all site relevant systems
  • Arranging medicals, Caba's and any required training for the Field Service Team
  • Manage uniforms/PPE requirements for all employees
  • Manage and carry out key administration for Underground Field Service KPIS
  • Raising purchase orders for service supplies, contractor services, equipment/ servicing of equipment
  • Invoicing of weekly labour and travel time to customers
  • Complete end of month reconciliations and invoicing
  • Maintain motor vehicle/ fuel card register for Underground Coal Services Division
  • Co-ordinate all motor vehicle registration and maintenance requirements
  • Respond to all adhoc requests for Field Service Team
  • Build and maintain effective relationships with all stakeholders including suppliers
  • Identify process deficiencies and implement solutions within a timely manner

Client Operations Officer

Coal LSL (Long Service Leave)
02.2022 - 06.2023
  • Review and examines employee service records, employment history and transaction details.
  • Understanding and interpreting current legislative guidelines.
  • Ensuring data is accurate and is examined thoroughly for any inconsistencies.
  • Investigating and resolving any issues in data by raising queries with clients.
  • Communicates and collaborates with internal and external stakeholders.
  • Reconciliation of daily banking, verify and accurately determine all payments with correct invoices and levies.
  • Support month end processes of allocating all outstanding payments with invoices.

Billing Administrator

Virtus Health
03.2018 - 09.2021
  • Day Hospital Billing of Uninsured, Health Fund and Third-Party invoices
  • Pro-actively managing and resolving Billing Enquiries from Patients and Health Funds
  • Timely and accurate daily Bank Reconciliations
  • Maintain extensive knowledge of Health Fund Contracts for several Day Hospitals
  • Provide support to administration teams for five Specialist Day Hospitals
  • Chairing of Billing Team Meetings and Minute Taking
  • Submission of HCP, PHISCO, PHDB, Cancer Registry and Australian Breast Device Registry monthly and quarterly Data
  • Minimal clinical coding of invoices for IVF and Paediatric Dental procedures
  • Casual relief of Day Hospital reception, greeting patients and answering incoming phone calls
  • Debtor Management for Day Hospitals

Certified Personal Fitness Trainer

Fitness First Australia
10.2016 - 02.2018
  • Informed clients about nutrition, lifestyle issues, and weight control.
  • Maintained cleanliness of group fitness room, mirrors, floor and fitness equipment.
  • Motivated clients to achieve their personal fitness goals through developing and modifying routines.
  • Educated clients on effective ways to exercise while on business travel, at home and on vacation.
  • Designed and implemented small group fitness instruction classes, including HIIT Floor classes and TRX classes.
  • Administered fitness assessments on clients
  • Instructed gym members about correct use of weight resistance and cardiovascular equipment.

Accounts Receivable Clerk

I-MED Radiology Network
01.2009 - 04.2016
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Tracked invoices, receipts and deposit slips to generate monthly statements for National Commercial Manager.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Prepared and mailed invoices to patients, processed payments and documented account updates.
  • Debt Collection from Insurance Companies and private patient accounts.
  • Data entry for all ACT and NSW Clinics Works Compensation Claims
  • Daily banking for radiology clinic

Education

Fitness And Personal Training

Australian College Of Sport And Fitness
10.2016

High School Diploma -

St Luke's Grammar School
Dee Why
10.2007

Skills

  • Database administration
  • Credit and collections
  • MS Office
  • Problem resolution
  • Ability to work as part of a multidisciplinary team
  • Confidence in communicating with people at all level
  • High level of personal integrity and maturity
  • Documentation and control
  • Organization
  • Customer service
  • Working independently and in an orderly manner
  • Capable of learning new skills
  • Cultural and gender sensitivity
  • Being aware of my own values and attitudes and how these affect my work practice and decision making

Walking/ Hiking outdoors, Fitness training, reading books

In my spare time I go for long walks discovering new places along the coast. Pushing myself physically and mentally with fitness and strength training and achieving goals is something I work at every day, which encourages me to always do better

Referees

Referees available on request.



Timeline

Field Service Administrator

BIS Industries
06.2023 - 11.2023

Client Operations Officer

Coal LSL (Long Service Leave)
02.2022 - 06.2023

Billing Administrator

Virtus Health
03.2018 - 09.2021

Certified Personal Fitness Trainer

Fitness First Australia
10.2016 - 02.2018

Accounts Receivable Clerk

I-MED Radiology Network
01.2009 - 04.2016

Fitness And Personal Training

Australian College Of Sport And Fitness

High School Diploma -

St Luke's Grammar School

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Joanna Booth