Summary
Overview
Work History
Education
Skills
References
Accomplishments
Work Availability
Timeline
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JOANNA CAMERON

JOANNA CAMERON

Brisbane ,QLD

Summary

I am a hardworking, conscientious individual with a creative mind. I work well as part of a team. However, I am equally capable of working on my own. I believe my adaptable, accurate, and punctual manner would be an asset to any workforce. I would be willing to undertake any necessary training, and I will pick up new skills and processes quickly. My experience with working in the front-line of the catering industry, along with my numerous performances in relation to my music studies, and my volunteering have enhanced my people skills. Being promoted to Supervisor whilst working at Kitchen Cafes meant my responsibilities were increased and I gained new knowledge and skills.

Overview

10
10
years of professional experience

Work History

Medical Receptionist

Newland Medical Practice
Bathgate , West Lothian
11.2019 - 06.2024
  • During my time at Newland Medical Practice, I answered phones promptly and directed calls appropriately.
  • Communicated with patients with compassion while keeping medical information private.
  • Compiled and coded patient information or data in appropriate computer system.
  • Developed excellent time management skills and met strict deadlines.

Supervisor

Kitchen Cafes
12.2018 - 10.2019
  • My responsibilities were opening and closing the shop, as well as cash handling procedures.
  • Dealing with catering orders, phone calls, invoices, and petty cash.
  • Assisted with customer complaints, staff training, and customer satisfaction.
  • Directed and supervised team of 15 employees in daily operations.

Staff member

Kitchen Cafes (Formally O'Briens)
11.2016 - 12.2018
  • Taking and providing coffee, tea and food orders
  • Organising food platters for outside catering
  • Furthered communication skills by working behind the till ensuring all customers were served in ample time.

Waitress

Khushis
08.2014 - 11.2015
  • Undertook general waitressing duties.
  • Worked quickly as part of a team to ensure all customers were satisfied, and no one was kept waiting.
  • Responsible for looking after large tables of up to 50 people, which offered me the chance to develop my leadership and communication skills.
  • Assisted other wait staff members in times of heavy customer traffic.

Education

BMus(Hons) in Music -

Kingston University in Cooperation with Edinburgh College
07.2019

HND Diploma in Music with Merit -

Edinburgh College
07.2018

St Margaret's Academy
08.2015

Skills

  • Pro-active
  • Fast Learner
  • Excellent Leadership
  • Communication Skills
  • Friendly and Empathetic
  • Self-motivated
  • Customer Service
  • Flexible and Adaptable

References

  • Dr Kelly Jefferies, GP Partner at Newland Medical Practice
  • Dr Sarah Muir, GP partner at Newland Medical Practice
  • Scott Hannah, Lecturer, Edinburgh College

Accomplishments

  • Dad's Rock Academy (Edinburgh College) involved being a vocal teacher for 1 year. Learning to teach and form relationships of all ages and abilities. Took charge of many different workshops.
  • Music Teaching Assistant (St John Ogilvie) for 3 months. Working with a primary 3 music class and learning how to control, organise and set up a music lesson.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Medical Receptionist

Newland Medical Practice
11.2019 - 06.2024

Supervisor

Kitchen Cafes
12.2018 - 10.2019

Staff member

Kitchen Cafes (Formally O'Briens)
11.2016 - 12.2018

Waitress

Khushis
08.2014 - 11.2015

BMus(Hons) in Music -

Kingston University in Cooperation with Edinburgh College

HND Diploma in Music with Merit -

Edinburgh College

St Margaret's Academy

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JOANNA CAMERON