Joanna Garcia
Beauty Therapist
Adelaide,SA
Summary
Motivated Beauty Therapist with 1 year of hands-on experience in providing exceptional beauty treatments and managing salon operations. Proficient in a variety of services, including skincare, hairdressing, nail care, and body treatments, with a strong focus on customer satisfaction and creating a welcoming environment. Skilled in managing day-to-day operations, including scheduling, inventory management, and staff coordination, while ensuring high service standards are met. Eager to contribute to a dynamic team and further develop leadership abilities to drive salon growth and client loyalty.
Overview
3
3
years of professional experience
Work History
Beauty Therapist
The French Beauty Academy - Student Salon
Brisbane, Queensland
01.2024 - 12.2024
- Perform a range of beauty treatments, including facials, massage, waxing, and makeup applications.
- Resolved any customer complaints or issues promptly and professionally.
- Prepared treatment rooms prior to appointments by cleaning surfaces and setting out tools and products.
- Advise clients on skincare routines, offering personalized product recommendations.
- Build strong, repeat clientele by delivering excellent customer service, and creating a welcoming atmosphere.
- Maintain strict hygiene and safety protocols in compliance with health regulations.
- Assist in maintaining the cleanliness and organization of the salon.
- Provided basic facials, manicures, pedicures, and hair removal services.
Team Member
San Churro
Brisbane, Queensland
03.2022 - 08.2023
- Provide attentive and efficient service to customers, taking orders, answering questions, and ensuring a positive dining experience.
- Upsell menu items, daily specials, and beverages, consistently meeting sales targets.
- Collaborate with kitchen staff to ensure timely food delivery and high-quality presentation.
- Maintain knowledge of the full menu and ingredients, providing dietary recommendations when needed.
- Handle customer complaints or concerns in a professional and friendly manner, resolving issues to their satisfaction.
- Work with the POS system to process sales, refunds, and tips, maintaining a smooth transaction process, and handling customer inquiries about billing or payment issues.
- Maintain a high level of accuracy when giving change and issuing receipts, reducing discrepancies and errors.
Education
Diploma of Beauty Therapy - Beauty Therapy
The French Beauty Academy
Brisbane, QLD12-2024
Diploma of Salon Management - Beauty Therapy
The French Beauty Academy
Brisbane, QLD12-2024
Skills
Skin Care Treatments
Facials
Skin analysis
Microdermabrasion
LED light therapy
HydraFacial
Specialised Facials
Hair Removal
Waxing
Nail Care
Manicures & Pedicures
Makeup Application
Day & Evening makeup
Eyebrow shaping & tinting
Massage Therapy
Facial massage
Body massage (swedish, aroma and hot stone)
Customer Service & Consultation
Client consultations
Client care
Sales skills
Health & Safety Knowledge
Hygiene & sanitation
Product knowledge
Allergy awareness
Timeline
Beauty Therapist
The French Beauty Academy - Student Salon
01.2024 - 12.2024
Team Member
San Churro
03.2022 - 08.2023
Diploma of Beauty Therapy - Beauty Therapy
The French Beauty Academy
Diploma of Salon Management - Beauty Therapy
The French Beauty Academy
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