Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Timeline
Generic

Joanna Ghossain

NSW

Summary

Motivated and versatile professional with a strong academic background in Business (Finance & Management) and Psychology (Honours), complemented by hands-on experience across retail, legal, and educational settings. Known for exceptional communication, customer service, and problem-solving skills, with a proven ability to adapt quickly in diverse work environments. Recognised for high academic achievement and creative pursuits, including advanced piano performance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Greenacre

Bunnings Warehouse
09.2021 - Current

I am currently employed part-time in the Lifestyles department at Bunnings Warehouse, where I uphold price integrity, maintain in-depth product knowledge, and ensure optimal presentation through meticulous stocking and shelf organisation. I am also skilled in register operation and cash handling, contributing to efficient transaction management. My role has equipped me with a diverse skill set, enabling me to educate customers effectively and apply practical insights that extend beyond the workplace.

Piano Teacher

Self Employed
01.2019 - Current

I teach AMEB piano grades preliminary to grade 5 as a side hobby. Helping people attain the level and grade they desire in piano, as well as perfecting and mastering a skill.

Chesterhill

Woolworths
09.2021 - 04.2025

Previously employed as a casual grocery and night-fill team member, where I organised shelves, restocked goods, and maintained up-to-date inventory to ensure consumers received optimal value.

Legal Secretary

Jameson Law Parramatta
01.2022 - 04.2022

I worked at Jameson Law in Parramatta as a legal secretary, as part of my year 12 school-based traineeship. I assisted lawyers with submitting appeals, motions, and court documents, as well as other general administrative tasks required by the legal business. Through this traineeship, I gained a Certificate III in Business.

Christmas Casual

Rebel Sport
10.2021 - 04.2022

I worked as a seasonal casual employee within Rebel Sport. Whilst working at Rebel Sport, I was an all-rounder. Working as a cashier, whilst maintaining exceptional customer service skills along with exceeding set KPI's. I was also required to tidy/fold clothing and ensure the store was free from any potential WHS measures.

Education

Bachelor of Business - Finance & Management

University of Technology Sydney (UTS)
Sydney, NSW

Bachelor of Psychology (Honours) -

Western Sydney University (WSU)
Sydney, NSW

High School (Year 7-12) -

Mary Mackillop Catholic College Wakeley
Sydney, NSW
12.2022

Skills

  • Customer service proficiency
  • Cash handling expertise
  • Leadership and mentoring
  • Versatile learner across diverse sectors
  • Proficient in multi-tasking
  • Effective communication skills
  • Analytical thinking and creativity
  • Proficient in active listening
  • Customer service

Certification

  • HSC Honour Roll (2022)
  • ENCORE (HSC Music) Performance Nomination
  • Certificate III in Business
  • Certificate III in Retail
  • AMEB Piano Grade 7, currently completing final Grade 8

Hobbies and Interests

Piano (AMEB Grade 8 in progress), Rock-climbing, Playing the violin, Reading

Timeline

Legal Secretary

Jameson Law Parramatta
01.2022 - 04.2022

Christmas Casual

Rebel Sport
10.2021 - 04.2022

Greenacre

Bunnings Warehouse
09.2021 - Current

Chesterhill

Woolworths
09.2021 - 04.2025

Piano Teacher

Self Employed
01.2019 - Current

Bachelor of Business - Finance & Management

University of Technology Sydney (UTS)

Bachelor of Psychology (Honours) -

Western Sydney University (WSU)

High School (Year 7-12) -

Mary Mackillop Catholic College Wakeley
Joanna Ghossain