Summary
Overview
Work History
Education
Skills
Visa Status
Languages
Hobbies and Interests
Timeline
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JOANNA HO

Walkerville,Australia

Summary

Experienced administrative professional with a decade of executive support, focusing on effective calendar management and travel logistics. Skilled in MS Office applications, with a track record of excellent communication and multitasking abilities. Committed to delivering high-quality customer service and operational support.

Overview

11
11
years of professional experience

Work History

Freelance Data Entry Specialist (Remote)

Completed multiple data entry projects (Shopify) for various clients
Hong Kong
04.2024 - 07.2025
  • Maintained data integrity and confidentiality during customer information entry into databases.
  • Enhanced product listings to boost searchability and streamline categorization processes.

Administrator (Last Position)

KPMG Hong Kong
Hong Kong
07.2022 - 01.2024
  • Managed daily administrative operations and provided executive support to senior management.
  • Oversaw scheduling, coordinated meetings, and managed calendars for executives and staff.
  • Implemented efficient filing systems, ensuring data integrity and confidentiality.
  • Handled correspondence, drafting emails, memos, and reports for internal communication.
  • Monitored office supplies inventory and liaised with vendors for timely replenishment.
  • Developed office policies and procedures to enhance workflow efficiency.
  • Assisted with budget preparation, expense tracking, and financial reporting.
  • Supervised administrative staff, delegating tasks and providing necessary training.

Secretary (Last Position)

Shun Tak Development Limited
Hong Kong
10.2021 - 06.2022
  • Efficiently managed daily schedules for senior executives, optimizing time utilization.
  • Coordinated travel arrangements, including flights and accommodations, ensuring seamless itineraries.
  • Organized and maintained filing systems for confidential documents to enhance retrieval efficiency.
  • Facilitated communication between office staff and external stakeholders to streamline operations.
  • Prepared and edited reports, presentations, and important documents for executive review.
  • Handled incoming and outgoing correspondence, including emails and packages, with precision.
  • Managed office supplies inventory, placing orders to maintain adequate stock levels.
  • Assisted in organizing company events, meetings, and conferences to promote collaboration.

Secretary (Last Position)

NWS Infrastructure Management Limited
Hong Kong
08.2014 - 03.2021
  • Managed daily schedules for senior executives, optimizing time management efficiency.
  • Coordinated materials for meetings, conferences, and presentations to enhance preparation.
  • Handled all correspondence, including emails, mail, and phone calls, ensuring accurate communication.
  • Maintained confidential files in compliance with privacy regulations and discretion.
  • Performed office duties such as ordering supplies and managing records systems efficiently.
  • Organized travel arrangements including flights, accommodations, and itineraries for executives.
  • Developed efficient filing systems for electronic and physical documents to improve retrieval.
  • Conducted research and compiled data for various projects to support informed decision-making.

Education

Bachelor of Business Administration -

Hong Kong Baptist University
Hong Kong

Skills

  • Microsoft Office 365 applications: Word, Excel, PowerPoint, and Outlook
  • Calendar management tools: experience with Google Calendar and Microsoft Outlook
  • Design tools: Proficient in Canva, MidJourney, and Leonardo AI
  • Video editing: Experience with CapCut
  • AI tools: skilled in using ChatGPT, Gemini, and Poe
  • Collaboration tools: Proficient in Microsoft Teams and Zoom
  • SEO skills: knowledgeable in search engine optimization techniques and tools
  • Typing skills: proficient in typing in both English and Chinese
  • Interpersonal skills: ability to work well with diverse teams and clients
  • Problem-solving: adept at identifying issues and implementing effective solutions
  • Organizational skills: efficient in managing schedules, appointments, and files
  • Time management: proven ability to prioritize tasks and meet deadlines
  • Communication skills: excellent verbal and written communication abilities in both English and Chinese
  • Attention to detail: strong focus on accuracy and thoroughness in all tasks

Visa Status

I hold a valid work visa

Australian Skilled Work Regional (Provisional) (Subclass 491) (Length of stay until 11/08/28)

Languages

  • English
  • Chinese (Cantonese & Mandarin)

Hobbies and Interests

  • Dancing
  • Hiking
  • Running
  • Fitness Classes

Timeline

Freelance Data Entry Specialist (Remote)

Completed multiple data entry projects (Shopify) for various clients
04.2024 - 07.2025

Administrator (Last Position)

KPMG Hong Kong
07.2022 - 01.2024

Secretary (Last Position)

Shun Tak Development Limited
10.2021 - 06.2022

Secretary (Last Position)

NWS Infrastructure Management Limited
08.2014 - 03.2021

Bachelor of Business Administration -

Hong Kong Baptist University
JOANNA HO