Joanna Hosseny Begue
Kardinya,Australia
Summary
Adept at fostering positive environments and enhancing client well-being. Demonstrating a commitment to excellence, I built strong relationships and efficiently organized resources, significantly improving client satisfaction and team efficiency without compromising safety or quality. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
6
6
years of professional experience
Work History
Cleaner
Perth Corporate Cleaners
Perth, WA
12.2023 - Current
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Used time management and efficient cleaning methods to meet deadlines.
Personal Care Aide
Silverchain
Western Australia
02.2025 - 07.2025
- Assisted clients with daily living activities for increased comfort and quality of life.
- Maintained a safe and clean environment for clients, reducing health risks and promoting overall wellbeing.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Implemented individualized care plans, ensuring each client received the appropriate level of support.
- Expertly managed emergency situations that arose during care provision, remaining calm under pressure while executing necessary protocols.
- Assisted patients with self-administered medications.
- Managed medication administration according to prescribed schedules, ensuring proper dosage and adherence to instructions.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Recorded status and duties completed in logbooks for management.
Residential Support Worker
The Richardson
Perth
11.2024 - 12.2024
- Fostered a positive living environment, promoting independence and encouraging socialization among residents.
- Delivered compassionate personal care, assisting with activities of daily living such as bathing, dressing, grooming, and toileting.
- Facilitated group activities that promoted social interaction, skill-building, and emotional wellness for residents.
- Developed strong rapport with residents by actively listening to their needs and offering empathy during difficult times.
- Assisted residents with basic activities of daily living.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Support Worker
Muriel AgedCare Facility
Mauritius
12.2019 - 12.2022
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
Education
Certificate III - Individual Support
MyFlex Training
Perth12.2024
Skills
- Multitasking and organization
- Verbal and written communication
- Teamwork and collaboration
- Adaptable and flexible
- Flexible schedule
- Excellent communication
- Multitasking Abilities
LANGUAGES
French - Native or Bilingual
Native or Bilingual
English - Full Professional
Full Professional
References
Karin Pereira, Registered Nurse at The Richardson, 0452412421
Timeline
Personal Care Aide
Silverchain
02.2025 - 07.2025
Residential Support Worker
The Richardson
11.2024 - 12.2024
Cleaner
Perth Corporate Cleaners
12.2023 - Current
Support Worker
Muriel AgedCare Facility
12.2019 - 12.2022
Certificate III - Individual Support
MyFlex Training