Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aubrey Liu

Southbank

Summary

Dynamic Business Development Manager with a proven track record at Altus Homes, excelling in client relationship building and market research. Successfully increased client base through strategic negotiations and tailored solutions, driving significant revenue growth. Adept at delivering compelling presentations and fostering strong networks to enhance business opportunities.

Overview

9
9
years of professional experience

Work History

Business Development Manager

Altus Homes
04.2023 - Current
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Generated new business with marketing initiatives and strategic plans.
  • Represented company and promoted products at conferences and industry events.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.
  • Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
  • Optimized operational processes for cost savings, analyzing existing procedures and implementing improvements.
  • Enhanced internal communications, implementing new intranet platform for more efficient information sharing.
  • Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
  • Leveraged industry events to network with potential clients, generating significant brand exposure and driving new business acquisition efforts.
  • Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.

Guest Relations / Executive Concierge

Ritz Carton
04.2017 - 06.2018
  • Served as main point of contact for VIP guests and kept hotel departments briefed on individual requirements.
  • Managed and improved customer service functions for reception and lounge areas.
  • Successfully resolved booking discrepancies by liaising with reservation agents, ensuring minimal disruption to guest plans.
  • Established a welcoming atmosphere at the front desk area through impeccable presentation and demeanor.
  • Collaborated with various departments to ensure seamless guest experiences during their stay.
  • Implemented innovative communication strategies to keep guests informed about hotel services and promotions.
  • Proactively anticipated guest needs by maintaining up-to-date knowledge of local attractions and amenities.
  • Consistently exceeded sales targets by upselling additional services, enhancing overall revenue generation.
  • Checked documentation and corrected issues in prompt fashion.

Model

China Digital Entertainment EXPO
01.2016 - 12.2016
  • Adapted quickly to changing environments for continued professionalism under pressure.
  • Remained focused, motivated and professional throughout long shoots and events.
  • Secured repeat bookings through outstanding professionalism and versatility.
  • Promoted products and services by posing for commercials, live shows, and photo shoots.

Education

Qualification - Real Estate

Australian Salesmasters Training Co
Melbourne, VIC
01-2021

Bachelor of Arts - Drama

Zhejiang University of Media & Communication
Zhejiang, China
01-2017

Certificate IV - Patisserie

Crown Tafe
Melbourne, VIC
01-2021

Skills

  • Negotiations
  • Client relationship building
  • Sales and marketing
  • Verbal communication
  • Product demonstrations and presentation
  • Project management
  • Networking strength
  • Market research and targeting
  • Client consultations
  • Event planning
  • Video editing and script writing

Languages

Chinese
Native or Bilingual
English
Professional Working

Timeline

Business Development Manager

Altus Homes
04.2023 - Current

Guest Relations / Executive Concierge

Ritz Carton
04.2017 - 06.2018

Model

China Digital Entertainment EXPO
01.2016 - 12.2016

Qualification - Real Estate

Australian Salesmasters Training Co

Bachelor of Arts - Drama

Zhejiang University of Media & Communication

Certificate IV - Patisserie

Crown Tafe

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Aubrey Liu