Summary
Overview
Work History
Education
Skills
Timeline
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Joanna Sarmiento

Melbourne,VIC

Summary

A diligent problem-solver with a resourceful approach to challenges and excellent written and verbal communication of information. Extensive experience in high-stress environments in previous and current employment. Biomedical Science Degree Graduate attaining reputable skills in sample collection, data recording and instrument calibration. Resourceful and adaptable individual with extensive experience developing and conducting experiments to document results for studies. Comfortable handling complex issues, meeting strict deadlines and adjusting to rapidly changing conditions.

Overview

8
8
years of professional experience

Work History

Event Usher

VIPeople
03.2024 - Current
  • Participated in pre-event briefings, staying informed about specific event requirements and expectations.
  • Demonstrated adaptability in managing multiple tasks simultaneously during fast-paced events.
  • Enhanced guest experience by efficiently directing attendees to their designated seats.
  • Promoted a welcoming atmosphere by greeting guests warmly upon arrival and providing helpful information about the event.

Play and Stay Supervisor

Fernwood Fitness
01.2023 - Current
  • Supervised free play and other activities to keep children safe.
  • Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
  • Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.

Sales and Customer Service Representative

Fernwood Fitness
01.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Volunteer

Youth Development Program At Collingwood All Stars
03.2024 - 05.2024
  • Tutored at various competency levels to help people with reading, math and writing skills.
  • Assisted kitchen staff with meal preparation for faster and more efficient service.
  • Maintained high standards of cleanliness, adhering to strict hygiene regulations in all aspects of food handling and preparation.

Sales Member

Nike
10.2023 - 01.2024
  • Increased sales revenue by developing and maintaining strong client relationships.
  • Conducted detailed product demonstrations, effectively addressing client questions and concerns.
  • Delivered exceptional customer service, leading to positive reviews and enhanced brand reputation.

Crew Trainer

McDonald’s
11.2016 - 11.2023
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.

Education

Bachelor of Biomedical Science - Biomedical Sciences

Australian Catholic University
Melbourne, VIC
11.2024

Skills

  • Strong Work Ethic
  • Laboratory techniques
  • Lab Safety Protocols
  • Lab testing and reporting
  • Lab equipment calibration
  • Data and statistical analysis
  • Critical attention to detail
  • Adaptability
  • Problem-solving

Timeline

Event Usher

VIPeople
03.2024 - Current

Volunteer

Youth Development Program At Collingwood All Stars
03.2024 - 05.2024

Sales Member

Nike
10.2023 - 01.2024

Play and Stay Supervisor

Fernwood Fitness
01.2023 - Current

Sales and Customer Service Representative

Fernwood Fitness
01.2023 - Current

Crew Trainer

McDonald’s
11.2016 - 11.2023

Bachelor of Biomedical Science - Biomedical Sciences

Australian Catholic University

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Joanna Sarmiento