Joanna Zieba
Cairns,QLD
Summary
I am a self-motivated and self-disciplined individual who is able to adapt to constantly changing environments and situations. I believe I possess the necessary skills and experience a company in Australia is seeking and would make a valuable addition to a team. Looking for long term employment in a company where I can grow professionally and further increase my skills, knowledge and experience to face and overcome the challenges of the changing work environment. Talented Student with keen eye for detail, adept in creating wide range of treatments that complement individual facial features. Agile with strong attention to detail and excellent customer service skills.
Overview
16
16
years of professional experience
Work History
Cocktail Bartender
Sunset Bar
01.2024 - 08.2024
- Improved speed of service by mastering multitasking skills during high-volume periods without sacrificing quality or presentation.
- Trained new staff members on proper pouring techniques, cocktail recipes, and customer service best practices, ensuring consistency in quality across the team.
- Contributed to an inviting atmosphere by engaging with patrons in conversation while expertly mixing their desired beverages.
- Enhanced bar efficiency by maintaining a clean, organized, and well-stocked workspace.
- Collaborated with other bartenders to create a cohesive team environment and streamline operations for peak hours.
Bartender/ Coffee Barista
Cater Care
04.2023 - 01.2024
- Prepared a wide selection of mixed drinks and beverages for bar customers and guests
- Maintained a clean and organised bar area
- Provided a welcoming atmosphere for all visiting guests
- Kept the interiority well stocked by anticipating demand based on seasonability and local events
- Showed multitasking skills while dealing with various orders on the busiest nights.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Barista
Starbucks
01.2012 - 01.2019
- Provided legendary customer service and created memorial moments and bonded with customers on a daily basis
- Prepared and served beverages/food in a timely manner
- Followed food safety and handles guidelines to ensure all products are within code
- Cash-handling experience in an organised, safe, and friendly manner
- Presented self in a neat, tidy, and respectable manner in the work place
- Cleaned and maintained supplies, tools, equipment, and storage areas
- Prepared and served beverages/food in a timely manner
- Ensure compliance with safety regulations
- Effective when working under pressure and manages time efficiently
- Followed partner deployment to ensure the stores operating smoothly and efficiently
- Awarded employee of the month through Customer Voice Satisfaction Survey completed by customers.
Sales Associate
Bluenotes (Retail Clothing Store)
01.2012 - 01.2013
- Greeted customers and determined their needs and wants recommending merchandise based on individuals requirements
- Operated Cash registers; ringing customers through and accepted payment through cash, debt and credit card
- Discussed type, quality and number of merchandise required for purchase
- Provided advice to clients regarding particular products or service
- Explained the use and advantage of merchandise to customers
- Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates
- Assisted in display of merchandise and maintained sales records for inventory control.
Cashier
Kin's Farmers Market
01.2009 - 01.2011
- Maintained high standards of customer service
- Worked in a fast paced environment effectively and with accuracy
- Scanned groceries and operated the cash register
- Compared totals on cash register with amount of currency in register to verify balance.
Education
Certificate III - Beauty
TAFE Queensland
Cairns, QLD12.2024
Diploma in Interior Decorating - Interior Decorating
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON01.2014
Art Fundamentals Diploma -
Sheridan College Institute of Technology and Advanced Learning
Oakville, ON01.2011
Ontario Secondary School Diploma -
Notre Dame Catholic Secondary School
Burlington, ON01.2010
Skills
- Ability to communicate and interact effectively with individuals of all levels
- An experienced team player, bringing enthusiasm and energy into group efforts
- Articulate and creative, offering innovative and practical solutions
- Assertive, self-motivated, goal-oriented, organised and efficient
- Ability to please customers under many circumstances
- Ability to work under pressure and meet deadlines
Volunteer Experience
- West Appleby Paint & Décor, Burlington, ON, 2018-04-01, 2018-04-01
- Burlington Humane Society, Burlington, ON, 2019-05-01, 2019-05-01
Hobbies and Interests
- Nutrition
- Health
- Interior Decorating
- Music
- Bartending
- Travel
- Art
- Fashion
Timeline
Cocktail Bartender
Sunset Bar
01.2024 - 08.2024
Bartender/ Coffee Barista
Cater Care
04.2023 - 01.2024
Barista
Starbucks
01.2012 - 01.2019
Sales Associate
Bluenotes (Retail Clothing Store)
01.2012 - 01.2013
Cashier
Kin's Farmers Market
01.2009 - 01.2011
Certificate III - Beauty
TAFE Queensland
Diploma in Interior Decorating - Interior Decorating
Sheridan College Institute of Technology And Advanced Learning
Art Fundamentals Diploma -
Sheridan College Institute of Technology and Advanced Learning
Ontario Secondary School Diploma -
Notre Dame Catholic Secondary School
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