Summary
Overview
Work History
Education
Skills
Websites
Hobbies
Languages
Timeline
Generic

Joanna Sze Yan Kwok

Summary

Hardworking Tester Analyst versed in coordinating BAU team, maintaining testing documentations, managing the confluence space for QA and managing the master branch for QA testing in Bitbucket and Azure. Creates new test cases, manual and automation test scripts. Expert in full automation frameworks and tools.

Overview

4
4
years of professional experience

Work History

Test Analyst

Department Of Education (Client From E-centric)
01.2022 - Current
  • Trained new test employees on equipment and company guidelines to promote productive and high-quality work.
  • Kept scripts and test cases updated with current requirements.
  • Provided reports on milestones, issues and test concerns to platform managers for assistance.
  • Created accurate and successful test scripts to manage automated testing of certain products and features.
  • Completed automation of functional and regression testing.
  • Created successful test scripts to manage automated feature testing,
  • Reviewed all test cases and test scripts for quality and identified additional areas to review.

Consultant

E-Centric Innovation
08.2019 - Current
  • Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
  • Discussed issues with team members to provide resolution and apply best practices.
  • Carried out tests to identify, report and repair bugs and glitches.
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Defined and identified test cases for new application development.

Full Stack Web Developer (Freelance)

New Removal Ltd
10.2021 - 01.2022
  • Used JavaScript (NodeJS, React.JS) and SQL to develop app-solutions.
  • Developed efficient and maintainable software according to business objectives and needs of clients.
  • Maintained complex technology infrastructure and collaborated with product team to implement new features and strategically plan for future products.
  • Designed testing protocols to locate issues within system.
  • Developed and implemented tests to assess product quality.
  • Executed test cases to compare actual and expected outputs against acceptance criteria.

Data Analyst

Australia Post
11.2020 - 10.2021
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Identified, analyzed and interpreted trends or patterns in complex data sets.
  • Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
  • Utilized data visualization tools to effectively communicate business insights.

Education

Master of Information Technology -

Monash University
Melbourne, VIC
05.2019

BSc (Hons) Information Technology For Business -

Coventry University
Hong Kong
10.2015

Associate of Applied Science - Information Technology

HKU Space
Hong Kong
07.2014

Skills

  • Automated Test Development
  • Expertise in Selenium for UI testing
  • Rest API for backend testing
  • Java for automation testing
  • Manual Test Analysis
  • Regression Testing Understanding
  • Background in Agile Environments
  • Defect Tracking and Reporting
  • Managing master branch for automation test script in Bitbucket and Azure
  • Software Release and Versioning
  • Test Planning

Hobbies

  • Gaming
  • Cooking
  • Travelling

Languages

English
Full Professional
Cantonese
Native or Bilingual
Mandarin
Native or Bilingual
Korean
Elementary

Timeline

Test Analyst

Department Of Education (Client From E-centric)
01.2022 - Current

Full Stack Web Developer (Freelance)

New Removal Ltd
10.2021 - 01.2022

Data Analyst

Australia Post
11.2020 - 10.2021

Consultant

E-Centric Innovation
08.2019 - Current

Master of Information Technology -

Monash University

BSc (Hons) Information Technology For Business -

Coventry University

Associate of Applied Science - Information Technology

HKU Space
Joanna Sze Yan Kwok