Joanne Brandrick
Cameron Park,NSW
Summary
Driven and detail-oriented professional with proven experience at RFBI Hawkins Masonic Village, excelling in health and safety compliance and fostering teamwork. Achieved high customer satisfaction through efficient cleaning techniques and strong relationship-building, surpassing targets while ensuring resident wellbeing. Demonstrates reliability and exceptional multitasking abilities.
Overview
13
13
years of professional experience
Work History
Hotel Services & Hospitality
RFBI Hawkins Masonic Village
2013.11 - Current
- Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Followed safety protocols while working, avoiding accidents and injuries.
- Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
- Built strong relationships with residents to deliver emotional support and companionship
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs
Cook's Assistant
Edgeworth Height Takeaway
2012.01 - 2013.11
- Worked with chef to prepare daily food specials and other supplies.
- Followed recipes closely for consistent taste, quality and presentation.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Prepared food orders to support waitstaff and other team members.
Education
High School Diploma -
Glendale High School
Glendale, NSWSkills
Running Laundry
Reliability and punctuality
Knowledge of cleaning products
Efficient Cleaning Technique
Chemical Handling
Health and safety compliance
Confidentiality Awareness
Multitasking
Time Management
Teamwork and Collaboration
Training new staff
Timeline
Hotel Services & Hospitality
RFBI Hawkins Masonic Village
2013.11 - Current
Cook's Assistant
Edgeworth Height Takeaway
2012.01 - 2013.11
High School Diploma -
Glendale High School
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