Joanne Carne
Murrumbateman,NSW
Summary
Hardworking, competent and dedicated. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational outcomes.
Overview
22
22
years of professional experience
Work History
Performance and Behaviours Section
Department of Foreign Affairs and Trade
04.2021 - Current
- Assist in the implementation of the Departments Health and Wellness Program
- Deliver Training and provide support for DAHO network
- Maintain internal and external networks
- Provide early intervention, support and assistance in alternative resolutions to matters
- Develop, deliver and present briefings, information sessions and pre-post briefings
- Anticipate and respond to stakeholder needs and expectations
- Monitor changes that directly impact on the ABHD policy, Drug and Alcohol policy, Domestic and Family Violence policy
- Provision of accurate data and reports as required
- Action procurement processes as necessary.
APS6 Payroll Team Leader
Department of Foreign Affairs and Trade
04.2018 - 04.2021
- Compensation processing, maintaining systems data
- Develop, implement and maintain supporting systems, policies and processes
- Work collaboratively with internal and external stakeholders
- Build and sustain effective relationships with internal and external stakeholders
- Team leading duties – supervising, training, performance management
- Respond to queries in a timely manner
- Ensure decisions are made in accordance with relevant legislation
- Seek and obtain correct information from Acts, rulings and legislations
- Time manage and delegate work effectively
- Prepare and conduct training.
APS6 Payroll Officer
Department of Defence
06.2017 - 04.2018
- Perform analysis, design, develop, conduct and evaluate complex learning and development activities
- Develop, implement and maintain supporting systems, policies and processes
- Work collaboratively with internal and external stakeholders
- Build and sustain effective relationships with internal and external stakeholders
- Team leading duties – supervising, training, performance management
- Respond to queries in a timely manner
- Ensure decisions are made in accordance with relevant legislation
- Seek and obtain correct information from Acts, rulings and legislations
- Time manage and delegate work effectively
- Prepare and conduct training.
A/g EL1 Assistant Director/Payroll Manager
Department of Defence
12.2017 - 01.2018
- Team leading and managing allocated resources
- Setting work area priorities, managing workflows, developing strategies and evaluating business outcomes
- Provide clear and consistent communication, setting clear performances and behavioural standards
- Plan, lead and manage the review, development and implementation of payroll systems, procedures and policy
- Translate legislation requirements, payroll policy, guidelines and procedures and integrate into the work area
- Build and sustain relationships with internal and external stakeholders, exchange information to achieve business outcomes
- Analyse complex to very complex payroll issues, applying expertise to identify and recommend courses of action
- Develop, implement and maintain supporting systems, policies and processes.
A/g APS 5 Account Manager
Department of Human Services
06.2016 - 06.2017
- Team leading duties – supervising, training, performance management
- Provide a high level of customer service
- Respond to queries in a timely manner
- Liaise accordingly with stakeholders and customers
- Manage and maintain employee SAP HR records
- Ensure decisions are made in accordance with relevant legislation
- Seek and obtain correct information from Acts, rulings and legislations
- Time manage and delegate work effectively
- Prepare and conduct training.
A/g APS 5/6, HR Systems Liaison Officer
Department of Human Services
01.2014 - 01.2016
- Provide a high level of service to customers
- Update and maintain SAP HR records
- Respond to complex HR Systems enqueries in a timely manner
- Ensure decisions are made in accordance with relevant legislation
- Contribute to HR System Liaison team
- Time manage and delegate work effectively
- Create and update Detailed Requirements Documents (DRD)
- Liaise accordingly with stakeholders and customers
- Create/Amend Org Units
- Create/Amend Position Numbers.
A/g APS 5 Team Leader
Department of Human Services
01.2007 - 01.2014
- Team leading duties – supervising, training, performance management
- General office administration, including filing, mail in and out, typing and correspondence
- Processing final entitlements for employees
- Managing and maintaining leave entitlements
- Contribute to Payroll Services management team
- Seek and obtain correct information from Acts, rulings and legislations
- Ensure decisions are made in accordance with relevant legislation
- Prepare and conduct training for Payroll Services team members
- Provide a high level of customer service
- Provide guidance and coaching for team members to ensure they are able to perform duties effectively
- Review employee performance
- Hold coaching sessions
- Time manage and delegate work effectively
- Research and provide update legislation and policy to staff and customers.
APS 4 Personnel Officer
Department of Families, Housing, Community Services and Indigenous Affairs
01.2003 - 01.2007
- Updating and maintenance of employee records
- General office duties including mail in and out, filing, typing and correspondence
- Processing of general entitlements and transfers between departments
- Organise and maintain employee personnel files
- Prepare and conduct training for FaCSIA employees
- Liaise with stakeholders and employees
- Participate in the management team development
- Conduct employee performance assessment.
Education
Administration/Receptionist Traineeship - Business Administration
Riverina Group Training
Wagga Wagga01.1995
High School Diploma -
Junee High School
Junee, NSW01.1992
Skills
- Team management
- Stakeholder engagement
- Conflict resolution coaching
- Training facilitator
References
- Lindy Hall, Assistant Director, Performance and Behaviours Section, People and Culture Branch, (02) 6261 2132
- Vanessa Bajt, Director, Performance and Behaviours Section, People and Culture Branch, (02) 6178 6765
Timeline
Performance and Behaviours Section
Department of Foreign Affairs and Trade
04.2021 - Current
APS6 Payroll Team Leader
Department of Foreign Affairs and Trade
04.2018 - 04.2021
A/g EL1 Assistant Director/Payroll Manager
Department of Defence
12.2017 - 01.2018
APS6 Payroll Officer
Department of Defence
06.2017 - 04.2018
A/g APS 5 Account Manager
Department of Human Services
06.2016 - 06.2017
A/g APS 5/6, HR Systems Liaison Officer
Department of Human Services
01.2014 - 01.2016
A/g APS 5 Team Leader
Department of Human Services
01.2007 - 01.2014
APS 4 Personnel Officer
Department of Families, Housing, Community Services and Indigenous Affairs
01.2003 - 01.2007
Administration/Receptionist Traineeship - Business Administration
Riverina Group Training
High School Diploma -
Junee High School
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