Joanne Cox
Mudgee,NSW
Summary
House keeping Supervisor at Parklands Resort with a proven track record in enhancing team productivity and customer satisfaction. Skilled in training and mentoring staff while implementing efficient processes. Recognized for fostering collaboration across departments and effectively addressing customer concerns, resulting in improved service delivery and team performance.
Overview
10
10
years of professional experience
Work History
Supervisor
Parklands Resort
04.2015 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Education
Mudgee High School Year 12
Mudgee, NSW1988
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Staff development
- Processes and procedures
- High standards for cleaning procedures
- Eye for detail
Timeline
Supervisor
Parklands Resort
04.2015 - Current
Mudgee High School Year 12
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