Summary
Overview
Work History
Skills
Timeline
Generic

Joanne Crowe

River Heads,QLD

Summary

Dedicated Support Worker with a proven track record at Calvarycare, enhancing client well-being through empathetic support and critical thinking. Excelled in building relationships and developing life skills, significantly improving client satisfaction. Skilled in health and safety awareness, ensuring a secure environment. Achieved notable progress in client independence and social integration.

Experienced with providing compassionate care and support to individuals. Utilizes effective communication and problem-solving skills to enhance clients' daily living experiences. Track record of fostering safe and supportive environment through empathy and adaptability.

Overview

22
22
years of professional experience

Work History

Support Worker

Calvarycare
04.2004 - 02.2025
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
  • Collaborated with family members of clients, enhancing support network and ensuring holistic approach to care.
  • Developed strong rapport with clients, which facilitated more effective support and guidance.
  • Assisted clients in managing medications, ensuring adherence to prescribed treatments.
  • Guided clients in developing social skills, enabling better interaction with others and reducing feelings of isolation.
  • Enhanced clients' daily living skills by providing tailored support in activities such as cooking and budgeting.
  • Provided emotional support to clients, improving their mental health and overall wellbeing.
  • Encouraged clients to engage in physical activities, promoting healthier lifestyles and wellbeing.
  • Accompanied clients to appointments and community outings, ensuring they had access to necessary services and social opportunities.
  • Assisted clients with personal care tasks, preserving their dignity and promoting independence.
  • Documented client progress and communicated updates to care team, contributing to continuous improvement in service delivery.
  • Documented client progress and activities in accordance with agency policies and procedures.
  • Collaborated with other professionals to plan and coordinate care for clients.
  • Participated in professional development and training opportunities to enhance clinical skills.

Childcare Assistant

Care For Kids
01.2003 - 05.2004
  • Supervised free play and other activities to keep children safe.
  • Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
  • Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
  • Assisted with meal preparation and feeding to meet children's dietary needs.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
  • Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
  • Boosted children''s cognitive development with age-appropriate educational games and activities.
  • Read and told stories to promote and support overall language development.
  • Monitored children's progress and identified areas of improvement.

Skills

  • Daily living support
  • Housekeeping tasks
  • Health and safety awareness
  • Emotional support
  • Daily living assistance
  • Confidentiality and privacy
  • Active listening
  • Mobility assistance
  • Relationship building
  • Behavioral support
  • Meal preparation
  • Meal planning and preparation
  • Transportation assistance
  • Life skills development
  • Professional boundaries
  • Cultural sensitivity
  • Clean driving record
  • Mobility support
  • Skill development
  • Critical thinking
  • Empathy and patience

Timeline

Support Worker

Calvarycare
04.2004 - 02.2025

Childcare Assistant

Care For Kids
01.2003 - 05.2004

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Joanne Crowe