Joanne Ditchett
Summary
Dynamic Counter Manager at Agancee De Parfum with a proven track record in enhancing customer engagement and driving sales through exceptional service. Skilled in inventory management and POS systems, I fostered brand loyalty and achieved productivity goals by creating personalized shopping experiences. Strong communicator and team player dedicated to delivering results.
Overview
3
3
years of professional experience
Work History
Counter Manager
Agancee De Parfum
10.2022 - Current
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained inventory accuracy through regular stock checks and organization.
- Supported team with merchandising efforts, ensuring visually appealing displays.
- Learned and utilized point-of-sale systems for efficient transaction processing.
- Collaborated with colleagues to address customer inquiries and resolve issues promptly.
- Adapted to fast-paced environment while prioritizing customer service needs.
- Engaged in training sessions to improve product knowledge and sales techniques.
- Promoted brand loyalty by creating personalized experiences for each customer during their visit.
- Contributed to promotional events, assisting in setup and customer engagement activities.
- Participated in special events or promotions as needed to boost sales and increase brand visibility in-store or online platforms.
- Maintained cleanliness and organization of counter area, adhering to company standards at all times.
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
- Developed strong relationships with clients, resulting in repeat business and referrals.
Education
High School Certification -
Holy Cross College
Woollahra1975
Skills
- Customer assistance
- Customer engagement
- Food handling
- Inventory counting
- Product knowledge
- Goal setting
- Team development
- Staff management
- Stock replenishment
- POS systems
- Customer consultations
- Merchandise display
- Event planning
- Product merchandising
- Sales processing
- Merchandise arrangements
- Business performance analysis
- Employee evaluation reports
- Cash-handling procedures
- Positive attitude
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team leadership
- Active listening
- Decision-making
- Relationship building
- Problem resolution
- Professional and courteous
- Scheduling and coordinating
- Self motivation
- Conflict resolution
- Hiring and training
- Employee training
- Recruitment and hiring
- Professionalism
- Good judgment
Timeline
Counter Manager
Agancee De Parfum
10.2022 - Current
High School Certification -
Holy Cross College
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