Joanne Farrell
Brisbane,Qld
Summary
With a proven track record at Metro South Health, I excel in leading teams to enhance patient outcomes through effective care coordination and critical thinking. Skilled in interdisciplinary teamwork and change management, I've significantly improved healthcare processes and patient satisfaction, showcasing adaptability and a commitment to excellence in nursing practice. I empower teams to use a solution focused approach to meet the increasing needs of health consumers.
Overview
16
16
years of professional experience
Work History
Clinical Nurse Consultant - PACH
Metro South Health
01.2025 - Current
- Enhanced patient outcomes by providing expert clinical guidance and support.
- Directed and reviewed Metro South Flow to assist Facility flow and Benchmark KPIs.
- Facilitated interdisciplinary team meetings to ensure cohesive patient management.
Clinical Nurse Consultant - Emergency Department
Metro South Health
04.2015 - Current
- Have held portfolios including: Critical Care, Sepsis, Code Grey & Stroke
- Managed Resuscitation portfolio while implementing contemporary changes inline with best practice standards
- Improved patient outcomes by collaborating with interdisciplinary teams to deliver comprehensive care.
- Led clinical audits and research projects to improve patient care services.
- Developed and implemented educational programs, increasing staff knowledge and skills.
- Advocated for patient-centred care approaches, improving satisfaction and adherence to treatment plans.
- Coordinated multidisciplinary meetings to ensure continuity of patient care.
- Reviewed and revised clinical guidelines to maintain high standards of practice.
- Improved healthcare outcomes by mentoring junior nurses and supporting professional development.
- Collaborated with management to develop strategic plans.
- Delivered expert advice for managing challenging clinical situations, enhancing team decision-making.
- Strengthened patient safety by participating in risk management and quality improvement initiatives.
- Enhanced care protocols by analysing patient feedback and implementing necessary changes.
- Provided leadership during critical situations, ensuring timely and effective interventions.
- Conducted training sessions for staff to improve skills in handling complex clinical scenarios.
- Improved efficiency of patient care processes by streamlining communication across departments.
- Supported nursing staff retention by creating a positive work environment, addressing concerns, and providing resources for ongoing professional development.
- Participated in interdisciplinary rounds, contributing valuable insights from a nursing perspective to inform comprehensive treatment plans for patients with complex needs.
- Streamlined workflow processes by identifying inefficiencies and implementing strategic solutions that improved overall clinic operations.
- Conducted both nursing and medical performance appraisals.
- Fostered a culture of continuous learning within the clinical team by sharing best practices and encouraging open communication on opportunities for improvement.
- Conducted audits of medical records to ensure compliance with regulatory standards while maintaining patient confidentiality.
- Served as a liaison between nursing administration and clinical staff, promoting open communication channels for addressing concerns or issues.
- Established performance metrics for evaluating nursing staff effectiveness, facilitating targeted professional development opportunities as needed.
- Promoted a culture of safety within the healthcare environment by monitoring infection control practices and advocating for necessary improvements.
- Mentored newly hired nurses, ensuring proper orientation to facility procedures and fostering professional growth through ongoing support.
- Evaluated nursing staff's performance and developed education programs and professional development opportunities to improve individual and team competencies, clinical knowledge and delivery of care.
- Provided expert consultation to healthcare teams, enhancing patient outcomes with evidence-based practices.
Clinical Nurse/ Clinical Nurse Facilitator
Metro South Health
08.2012 - 04.2015
- Maintained strong working relationships with physicians and ancillary staff, fostering a collaborative approach to patient care delivery.
- Responded to patient emergencies to provide prompt and correct intervention .
- Educated patients and families to increase understanding of condition and best ways to manage.
- Collaborated with interdisciplinary teams for optimal patient outcomes and efficient care coordination.
After Hours Clinical Nurse Manager & Patient FLOW
South Metropolitan Health Service
02.2009 - 06.2012
- Led nursing team in delivering high-quality care, ensuring adherence to clinical guidelines and standards.
- Reduced patient wait times by optimizing staff scheduling and resource allocation.
- Streamlined nursing operations with implementation of electronic health record systems.
- Advanced nursing practice by attending all Trauma responses and Code Blues throughout the hospital.
- Improved operational efficiency with strategic scheduling and resource allocation.
- Provide oversight and leadership for functioning of bed management
- Managed clinical operations on a shift by shift basis reporting to Executive.
Education
Masters of Nursing (Emergency Nursing) - Nursing
Griffith University
QLD12-2014
Clinical Education & Training Program - Emergency
QLD Health
Queensland07-2013
Diploma in Occupational Health & Safety -
HBA Learning Centre
Sydney, NSW01-2013
Bachelor Science (Hons) in Nursing Studies -
University of Lancaster
United Kingdom06-2004
Skills
- Interdisciplinary teamwork
- Leadership
- Excellent communication
- Critical thinking
- Patient flow management
- Change management processes
- Stakeholder engagement
- Team engagement
- Adaptability and flexibility
- Problem-solving abilities
- Quality initiatives
- Care coordination
Professional Development
QEDSAP Forum 2024
Stroke Credentialing (Re-certification) 2024
Manage4Improvement 2018
Improvement Science (Yellow Belt) 2018
Management for Improvement 2018
Voyager Leadership Program 2011
Affiliations
- APPRA
Conference Presentations
CENA Conference Presenter 'Improving Time to Thrombosis for Stroke Patients in ED - A Parallel Thrombosis Model using Clinical Nurse Consultant'
PROV-ED Implementing Rapid Sequence Induction Drop Sheet in a Resuscitation Setting
Timeline
Clinical Nurse Consultant - PACH
Metro South Health
01.2025 - Current
Clinical Nurse Consultant - Emergency Department
Metro South Health
04.2015 - Current
Clinical Nurse/ Clinical Nurse Facilitator
Metro South Health
08.2012 - 04.2015
After Hours Clinical Nurse Manager & Patient FLOW
South Metropolitan Health Service
02.2009 - 06.2012
Masters of Nursing (Emergency Nursing) - Nursing
Griffith University
Clinical Education & Training Program - Emergency
QLD Health
Diploma in Occupational Health & Safety -
HBA Learning Centre
Bachelor Science (Hons) in Nursing Studies -
University of Lancaster
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