Summary
Overview
Work History
Skills
Hobbies
Timeline
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Joanne Fedorenko

Summary

Dedicated Office in charge with over 36 successful years experience in busy office environments achieving superior levels in all administrative and payroll functions. Highly efficient planning, problem-solving, and communication skills.

Overview

36
36
years of professional experience

Work History

Office in Charge

Coles Supermarket
01.2007 - Current


  • Weekly cash reconciliation off all tills and investigation of any discrepancies.
  • Handling sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Overseeing and maintaining all cash levels and servicing associated with the Assisted checkouts.
  • Processing and balancing customer donations on a weekly basis.
  • Reconciling monthly accounts and payroll journals.
  • Proficiently training office team members to effectively manage their own offices
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Contributed to cost-saving initiatives by analyzing expenditure patterns and recommending areas for improvement or reduction.
  • Facilitated smooth financial audits by maintaining organized records and providing necessary documentation to auditors.
  • Updated reports, managed accounts, and generated reports for company database.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Assisted with recruitment and onboarding of new employees.
  • Accurate processing of schedules, rosters and team leave for weekly payroll sign off.
  • Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
  • Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Managed payroll data entry and processing for 360 employees to comply with predetermined company guidelines.
  • Completed payroll and tax sheets accurately and timely to meet employee expectations.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.

Administration Manager and Office in Charge

Coles Supermarket
01.2006 - 01.2007

Please see current work history for skills and knowledge obtained since commencement in 1988

Administration Manager

Coles Supermarket
09.2004 - 01.2006

Please see current work history for skills and knowledge obtained since commencement in 1988

Loss Prevention Officer- Secondment

Coles Group - Supermarkets
02.2004 - 09.2004
  • Investigated and documented thefts and suspicious activity to improve issue prevention.
  • Provided support during internal investigations, gathering evidence and documenting incidents thoroughly.
  • Conducted regular audits to identify potential areas for loss, addressing vulnerabilities and minimizing risk.
  • Developed and launched a loss-prevention program.

Administration Manager

Coles Supermarket
02.1999 - 02.2004

Please see current work history for skills and knowledge obtained since commencement in 1988

Office Manager

Coles Supermarket
06.1993 - 02.1999

Please see current work history for skills and knowledge obtained since commencement in 1988

Office Clerk 2IC

Coles Supermarket
08.1991 - 06.1993

Please see current work history for skills and knowledge obtained since commencement in 1988

Office Clerk 3IC

Coles Supermarket
03.1988 - 08.1991

Please see current work history for skills and knowledge obtained since commencement in 1988

Skills

  • Office Management
  • Customer Service
  • Organizational Skills
  • Excellent multi-tasking ability
  • Data Entry
  • Clear oral/written communication
  • Payroll Processing
  • Financial Reporting
  • Schedule Management
  • Work Planning and Prioritization
  • Training and Development

Hobbies

In my spare time I enjoy riding my horse and competing on weekends, gardening, cooking, walking my dogs and attempting to play golf with my Husband and Daughter.

Timeline

Office in Charge

Coles Supermarket
01.2007 - Current

Administration Manager and Office in Charge

Coles Supermarket
01.2006 - 01.2007

Administration Manager

Coles Supermarket
09.2004 - 01.2006

Loss Prevention Officer- Secondment

Coles Group - Supermarkets
02.2004 - 09.2004

Administration Manager

Coles Supermarket
02.1999 - 02.2004

Office Manager

Coles Supermarket
06.1993 - 02.1999

Office Clerk 2IC

Coles Supermarket
08.1991 - 06.1993

Office Clerk 3IC

Coles Supermarket
03.1988 - 08.1991
Joanne Fedorenko