Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Morris Wines
Casella Wines
Rutherglen, Vic
10.2022 - Current
Organized tastings for customers featuring wines from the cellar's collection.
Tracked stock levels in order to maintain adequate supplies of various types of wine.
Created ultimate wine experience by advising guests on wine choices and serving with accuracy and flair.
Sorted beverages upon receipt, storing wines on shelves on sides to keep corks moist and refrigerating white and sparkling wines.
Memorized menu choices and major ingredients in food, predominate flavors and textures to answer guest questions and recommend wine choices.
Worked in close collaboration with team members to ensure customers received high-quality service.
Cellar Hand
Casella Wines
Rutherglen, Vic
10.2022 - Current
Checked temperature and humidity of the cellar on a regular basis to maintain optimal conditions for aging wines.
Monitored inventory levels of all wines stored in the cellar and updated records accordingly.
Responded quickly to requests from staff members regarding specific wines stored in the cellar.
Ensured that all safety protocols were followed when entering and exiting the cellar environment.
Transported cases of wine from one location to another using appropriate lifting techniques.
Provided assistance with bottling operations related to preparing new batches of wine for storage in cellars.
Collected, tested and submitted samples according to quality control standards.
Turned valves and moved controls to admit, drain and separate materials.
Inspected, troubleshot and calibrated equipment to achieve optimal performance.
Saved collected water and washed product lines and vessels to maintain adequate housekeeping.
Cleaner
Casella Wines
Rutherglen, Vic
10.2022 - Current
Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
Maintained cleaning equipment and materials in a safe and sanitary working condition.
Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
Adhered strictly to safety protocols while performing job duties.
Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
Cleaner
Corowa Cleaning Services
Corowa, NSW
10.2021 - 10.2022
Transported waste to designated disposal sites according to safety protocols.
Provided excellent customer service when interacting with customers or colleagues.
Followed established health codes while performing duties.
Responded quickly to spills or accidents using appropriate cleaning materials.
Reported any damages or repairs needed to supervisor immediately.
Inspected facilities regularly for signs of wear or damage.
Labeled and properly stored chemicals, equipment and cleaning products.
Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
Created inventory checklists and stocked housekeeping carts.
Cleaned windows, glass partitions and mirrors with cleaners and sponges.
Maintained safety protocols through safe handling of equipment and chemicals.
Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Munitions Factory Worker
Pentarch (Vertrex)
Oaklands, NSW
09.2018 - 10.2021
Monitored production processes, troubleshooting any issues that arose.
Utilized hand tools such as screwdrivers, pliers, wrenches.
Communicated effectively with team members regarding tasks and progress.
Trained new employees on proper operation of machinery and safety protocols.
Ensured compliance with company policies and procedures at all times.
Organized raw materials for efficient use during production process.
Sorted and packaged products to prepare for processing or shipment.
Recorded production details and accurately entered data into computerized systems.
Documented actions by completing production and quality forms.
Organized project components according to workflow.
Set up and operated production machinery according to specific standards and protocols of company.
Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.