Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joanne Frankcom

Warwick,QLD

Summary

Dynamic professional with exceptional communication skills and a proven track record at Axis Holdings. Adept at streamlining processes and enhancing operational efficiency, I bring extensive problem-solving abilities and a commitment to confidentiality.

My certificate IV in education support ensures I have the required knowledge to work as a support officer in a school environment.

Overview

27
27
years of professional experience

Work History

Medical Typist

Axis Holdings
03.2024 - Current

Typing medical reports in a timely and accurate manner for four Radiology clinics. Unfortunately this position is being taken over by automatic typing of reports,


  • Corrected grammar, spelling, and syntax mistakes in medical records.
  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.

Medical Receptionist

QLD X-Ray
02.2000 - 03.2024
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Store Services Manager

Woolworths
01.1998 - 02.2000
  • Streamlined inventory management for improved product availability and reduced waste.
  • Ensured proper merchandising practices were followed to effectively showcase products that appealed to target customers'' preferences.
  • Championed process improvements resulting in enhanced operational efficiency across all departments.
  • Implemented loss prevention measures to minimize shrinkage and protect the company''s assets.

Education

Certificate IV -

Certificate IV in Education Support
Brisbane, QLD

Skills

    Exceptional communication skills

    Team player

    Professional and confidential approach to all areas of the workplace

    Extensive problem solving skills

Timeline

Medical Typist

Axis Holdings
03.2024 - Current

Medical Receptionist

QLD X-Ray
02.2000 - 03.2024

Store Services Manager

Woolworths
01.1998 - 02.2000

Certificate IV -

Certificate IV in Education Support
Joanne Frankcom