Joanne Fry

Certificate II in Retail

• Passionate about learning and committed to continual improvement.
• Worked well in a team setting, providing support and guidance.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Managed time efficiently in order to complete all tasks within deadlines.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Cultivated interpersonal skills by building positive relationships with others.

Certificate II in Hospitality

• Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
• Delivered excellent customer service to support company reputation and patron satisfaction.
• Prepared food and beverages and verified adherence of quality and safe food-handling standards.
• Reduced risks by maintaining clean and organised work environment.
• Greeted guests with friendly and professional acknowledgment to build rapport.

Work Experience:

Work Placement with Hilton Hotel Cairns May 2023

• Buffet style service
  Restocking beverage stations
  
• Polishing cutlery
  
• Cleared and reset tables
  
• Communicating with customers and co-workers