Joanne Gurney
Russell Lea,NSW
Summary
Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Home Care Worker
Esphealthcare
04.2013 - Current
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Developed rapport to create safe and trusting environment for care.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Ran errands for patients, did shopping, and picked up other necessities.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Sales Manager
Daved Jones
01.1996 - 05.2004
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counselled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Education
High School Diploma -
Mudgee High School
Mudgee, NSW02.1972
Skills
- Infant Care Instruction
- Behavior Redirection
- Progress Documentation
- Client Requirements
Certification
ALTURA
learning
36 Courses completed on line.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Home Care Worker
Esphealthcare
04.2013 - Current
Sales Manager
Daved Jones
01.1996 - 05.2004
High School Diploma -
Mudgee High School
ALTURA
learning
36 Courses completed on line.
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