Joanne Hardy
Sunbury
Summary
As a Registered Nurse with current AHPRA registration, and a Credentialled Diabetes educator with 12 years experience. I strive to deliver quality, empathetic and effective person centred care.
I have demonstrated ability to effectively communicate complex medical information and foster patient self-management skills.
I stay up to date with the ever changing diabetes environment by attending professional development opportunities, personal research and utilising the expertise of people I work with.
I excell when working as part of a team, but am able to manage an independent workload.
I am always looking for ways to improve the service provided and this is demonstrated by the development of the services where I currently work, including the multidisciplinary diabetes clinic.
I am a positive team member who is easy to get along with, generous with my my knowledge but open and appreciative to others knowledge and expertise.
I would love the opportunity to work in rural Australia and become part of a community.
I have a current Police check, and would be able to obtain a Working with Children and NDIS worker screening check as needed.
Overview
22
22
years of professional experience
Work History
Credentialled Diabetes Nurse Educator
Holstep Health (Formally Merri Health)
04.2013 - Current
- Provide evidenced based individual and group education to people with or at risk of diabetes, to help them better manage their condition.
- Conduct comprehensive holistic assessments to identify gaps in knowledge and self-care skills, leading to targeted interventions and appropriate referrals to available services.
- Improved patient outcomes by developing and implementing comprehensive goal directed diabetes care plans.
- Working within a multidisciplinary team of allied health professionals, clients own GP's and endocrinologists to ensure the best outcome for people with diabetes.
- Working closely with GP's to ensure people with diabetes are medically well managed, including insulin initiation and ongoing dose titration.
- Presentation of health education talks to the local community and within supported residential services.
- Provided training sessions for nursing and allied health staff on best practices in diabetes care.
- Played a major role in setting up a multidisciplinary diabetes clinic.
- Active member of a working groups including to introduce regular, formal case conferencing within our multidisciplinary team.
- Facilitate a support groups for individuals living with diabetes, promoting peer connections and empowering self-advocacy skills.
Clinical Educator
Baptcare
02.2011 - 04.2013
- Delivered training and education in a variety of areas including Diabetes, Dementia, Pain Management and Palliative Care primarily to staff.
- Travelled to deliver on site training services to 8 residential and 10 community providers.
- Research, designed and facilitated all training for both one-on-one and group sessions including organising study days.
- Evaluated clinical competencies of staff members, identifying areas for improvement and providing targeted training solutions.
- Conducted annual training needs analysis, to assess learning needs and develop customized training plans
- Demonstrated a high level of interpersonal and communication skills when delivering training sessions to a wide variety of people including the ability to acknowledge and accommodate social, religious and cultural diversity
- Utilised excellent organisational and administrative skills when self-managing and prioritising a busy workload within defined time lines
- Developed student feedback forms and analysis of information collected with the intent of implementing necessary changes
- Utilised a variety of computer programs including word, power point publisher and data base management
- Championed a positive work environment by fostering open dialogue between educators and clinicians involved in the delivery of patient care.
Sessional Trainer
Success Fast Track and Health Skills Australia
11.2007 - 02.2011
- Developed and facilitating training programs for Success Fast Track (Aged Care) and assessed trainee workplace competencies, skills and knowledge through both practical and written assessments. Liaised with work experience providers and the trainee's
- Delivered training programs on a part-time basis with Health Skills Australia since March 2010 simultaneously with my continued role at Success Fast Track.
- Provided engaging and inclusive training for students from different demographics.
- Trained all aspects of Certificate 3 in Aged Care and training of Cert 4 in nursing, (medication endorsement, age care, basic nursing care, client assessment and cultural diversity)
- Received excellent feedback from trainees and management on a consistent basis.
- Demonstrated excellent research and analytical skills when sourcing relevant information to develop effective training programs.
- Displayed well-developed communication and interpersonal skills to liaise with a wide variety of students and to ensure students maintained a clear understanding of information presented to them
- Utilised excellent administration and time management skills to develop effective systems that allowed me to simultaneously handle a wide variety of student needs
Company Director / Owner
Who Do You See
05.2006 - 09.2007
- Established a small business creating memory pictures for Dementia sufferers.
- Managed all areas associated with running a small business.
- Designed and constructed artwork for product to visually appeal to clients needs.
- Liaised with clients, family members and health professionals to ascertain client information in accordance with their needs and wants.
- Demonstrated a commitment to providing excellence in customer service to win new clients and to build a strong referral based business.
Clinical Nurse Specialist
Baptcare, Hedley Sutton Aged Care Facility
02.2003 - 12.2004
- Provided the clinical and administrative management of low care facility including assessment of clients, care planning and ensuring appropriate care was provided, client rights maintained and aged care standards were met.
- Served as a clinical expert resource for fellow nurses, fostering a collaborative work environment focused on ongoing learning and growth.
- Collaborated with clients, client’s family, next of kin and other health professionals to provide holistic care and improve patient satisfaction.
- Improved patient outcomes by implementing evidence-based care practices and clinical guidelines.
- Supervised nursing staff including the provision of clinical education and on-going job training and assessment as well as providing effective orientation to new staff
- Evaluated patient progress and responses to various treatments.
- Attended to a wide range of administrative processes and ensuring all appropriate documentation was kept up to date and effective records were maintained
- Provided high levels of patient care in a friendly, professional and empathetic manner
- Maintained a current and up-to-date knowledge of organisational policies and procedures including a good workplace health and safety awareness
- Ensured smooth workplace operations through excellent time management and organisational skills
- Dealt with emergency situations in a calm and efficient manner and remained focused on the task at when under pressure
Further Work History on Request
Education
Registered Nurse Division One -
Newcastle School of Nursing
United KingdomGraduate Certificate - Diabetes Education and Health Care
Mayfield Education
Melbourne, VIC01.2012
Certificate IV - Training and Assessment
Origin Training
Melbourne, VIC01.2009
Skills
- Expertise in diabetes care
- Individualized care planning and self management support
- Proficient in continuous glucose monitoring and diabetes technology
- Insulin therapy adjustment
- Facilitating educational workshops
- Nutritional counselling and exercise recommendations
- Behavioral change support
- Diabetes prevention education
- Flexible problem-solving
- Multidisciplinary collaboration
- Effective interpersonal communication
- Reliability
Further Training
- Regular and ongoing professional development
Timeline
Credentialled Diabetes Nurse Educator
Holstep Health (Formally Merri Health)
04.2013 - Current
Clinical Educator
Baptcare
02.2011 - 04.2013
Sessional Trainer
Success Fast Track and Health Skills Australia
11.2007 - 02.2011
Company Director / Owner
Who Do You See
05.2006 - 09.2007
Clinical Nurse Specialist
Baptcare, Hedley Sutton Aged Care Facility
02.2003 - 12.2004
Further Work History on Request
Registered Nurse Division One -
Newcastle School of Nursing
Graduate Certificate - Diabetes Education and Health Care
Mayfield Education
Certificate IV - Training and Assessment
Origin Training
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