Joanne Harris
Springdale Heights ,NSW
Summary
Accomplished Executive Assistant at Ramsay Health Care, adept in office management and executive support. Demonstrated expertise in enhancing business operations and team morale through strategic planning and confidentiality management. Skilled in administrative support and problem-solving, contributing to significant improvements in efficiency and productivity.
Overview
11
11
years of professional experience
Work History
Executive Assistant
Ramsay Health Care
01.2019 - Current
- Reporting to the State Manager and Albury Network Executive Team.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
Administration Assistant
Ramsay Health Care
04.2018 - 01.2019
- Assisted human resources department in maintaining up-to-date personnel records by collecting relevant documentation from employees periodically.
- Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
- Assisted coworkers and staff members with special tasks on daily basis.
Medical Records Clerk
Ramsay Health Care
08.2013 - 05.2018
- Ensured compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Supported medical staff by providing organized and accurate medical records.
- Assisted in training new Medical Records Clerks, sharing best practices for managing files efficiently while maintaining confidentiality.
- Facilitated smooth communication between departments by providing timely access to patient records.
- Tracked and monitored requests for medical records release.
Education
Bachelor of Business -
La Trobe University
Skills
- Executive Support
- Administrative Support
- Office Management
- Strong Problem Solver
- Professional and mature
Referees
Rachel Gale
National Manager Nursing and Midwifery Workforce
Ramsay Health Care
GaleR@ramsayhealth.com.au
0425 751 928
Sheryl Keir
Retired CEO, Albury Network
Sherylkeir@yahoo.com
0434 077 449
Peter Newman
DCS, Albury Network
newmanp@ramsayhealth.com.au
0447 609 209
Timeline
Executive Assistant
Ramsay Health Care
01.2019 - Current
Administration Assistant
Ramsay Health Care
04.2018 - 01.2019
Medical Records Clerk
Ramsay Health Care
08.2013 - 05.2018
Bachelor of Business -
La Trobe University
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