Summary
Overview
Work History
Education
Skills
Certification
Personal Skills Attributes
References
Timeline
Generic

Joanne Janssan

Summary

Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Console Op / Assistant Manager / Store Manager

Euro Garages Fuel
02.2020 - Current
  • Managing Store operations . Ordering and Merchandising for promotions . Liaising with Brand reps, Suppliers, Repair and Maintenance people .
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.


Sales Assistant / Shop Manager

Bakers Delight
09.2014 - 04.2020
  • Provided exceptional service and pleasant shopping experiences to retail customers.
  • Organized promotional events to engage potential customers and generate new business opportunities.
  • Maintained records for cleaning and food safety.
  • Employed and trained New Team Members


Cleaner/ Tour Guide

Langtrees
01.2006 - 01.2009
  • Led Tours of Historical building, Booking Tour groups / Booking Clients, Retail Sales, Cleaning and setting up of rooms for tours

Education

High School Diploma -

Esperance Senior High School
Esperance, WA
11.1998

Skills

  • Staff Management
  • Hiring and Training
  • Decision-Making
  • Staff Training
  • Operations Management
  • Customer Relations
  • Employee Scheduling
  • Budget Management
  • Inventory and Stocking
  • Store Policies and Procedures

Certification

  • Current Victorian Drivers Licence
  • Working With Children

Personal Skills Attributes

  • Exceptional Customer Service Skills. Warm and professional.
  • The ability to stay organized and prioritise tasks on the go
  • Communicate easily across different mediums.
  • Enjoy being a part of a team and working towards goals

References

  • Frances Bentley, 0409 359 498, Euro Garages
  • Dennis Neale, 0491 334 091, Euro Garages
  • David Williams, 0416 172 409 ( Personal )
  • Cass Dixon, 0480 581 146 ( Personal )

Timeline

Console Op / Assistant Manager / Store Manager

Euro Garages Fuel
02.2020 - Current

Sales Assistant / Shop Manager

Bakers Delight
09.2014 - 04.2020

Cleaner/ Tour Guide

Langtrees
01.2006 - 01.2009

High School Diploma -

Esperance Senior High School

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Joanne Janssan