Joanne Jarmain
Merrylands,Australia
Summary
- I offer over 25 years of track record in office management, administrative support, and customer service. You will benefit from my following key strengths:
- Computer expertise, with proficiency in all MS Office programs (Word, Excel, Outlook).
- Broad-based experience covering a full spectrum of administrative duties, including executive support, diary management, schedule meetings between senior management, for internal and external, office management, customer care, database administration, document preparation, travel/meeting coordination.
- Superior multitasking talents, with the ability to manage multiple high-priority assignments and develop solutions to challenging business problems.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Technical Administrator
MTR Corporation (Sydney) SMCSW Pty Limited
06.2021 - 10.2023
- Manage & Co-ordinate Managers diary on a weekly basis to enable planning for workload, attend meetings, remove the conflict of overlapping meetings & reschedule meeting with attendees where possible, both internal & external
- Arrange monthly meetings with Graduates, their mentors, Trains & Systems General Manager, Deputy Project Director, People & Culture to review the rotation program
- Record any actions, and to follow up to close
- Organize Safety Site visits between Trains & Systems, Construction & Safety Professionals, including ensuring that attendees and construction supervision are arranged 1 week prior to the site visit date
- Manage Opal Card & Cab Charge for travel between the Office and Sites
- Manage the Engagement Survey Action Plan, including follow-up actions to close, arrange follow-up meetings with the team, and review monthly with Trains & Systems General Manager, Deputy Project Director to review/demonstrate progress
- Manage/coordinate all services (IT/Electrical/plans/Furniture/cost) regarding Office layout changes in co-ordination with Construction Manager, Technical Assistant and Project Director Assistant between the two Office, Sydney CBD, and North Sydney, including integrated office seating layout between MTR and MTS.
Research Analyst
Padua Financial Group
Kiama, NSW
10.2018 - 01.2020
- Create, maintain, and enter information into databases
- Conduct searches to find needed information, using such sources as the Internet
- Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions
- Compile, sort and verify the accuracy of data before it is entered
- Compare data with source documents, or re-enter data in verification format to detect errors
- Locate and correct data entry errors or report them to supervisors.
Manager Pensions and Investments/ Office Manager
Midwinter Financial Services Pty
10.2007 - 09.2018
- Use computers for various applications, such as database management or word processing
- Create, maintain, and enter information into databases
- Conduct searches to find needed information, using such sources as the Internet
- Order and dispense supplies
- Compare data with source documents, or re-enter data in verification format to detect errors
- Locate and correct data entry errors or report them to supervisors
- Maintain logs of activities and completed work
- File and retrieve corporate documents, records, and reports
- Use computers for various applications, such as database management or word processing
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
- Maintain scheduling and event calendars
- Organize events
- Ad-hoc for duties for the Directors.
Debt Collection Officer
Debt Collection, Shield Mercantile Debt Collection
07.2007 - 10.2007
- Arrange for debt repayment or establish repayment schedules, based on customers' financial situations
- Advise customers of necessary actions and strategies for debt repayment
- Confer with customers by telephone or in-person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts
- Record information about the financial status of customers and status of collection efforts.
Research Analyst
Standard & Poor’s
03.1999 - 06.2007
- Use computers for various applications, such as database management or word processing
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Create, maintain, and enter information into databases
- Complete forms in accordance with company procedures
- Conduct searches to find needed information, using such sources as the Internet
- Compile, sort and verify the accuracy of data before it is entered
- Locate and correct data entry errors or report them to supervisors
- Answer phone calls and direct calls to appropriate parties or take messages.
Education
High School Diploma -
Mount Erin High
Wagga Wagga, NSW11-1980
Skills
- Microsoft Office
- Data entry
- Work unsupervised
- Work well under pressure
- Help others
- Flexible
- Reliable
- Effective communicator
- Microsoft Outlook
- Salesforce
- Asset Management
Other Positions Held
- Australian Taxation Department – Data entry, Debt collection and Assessments
- Café owner – Ordering stock, Customer service, Roasting Staff, Accounts Payable
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Never let yesterday use up too much of today.
Will Rogers
Timeline
Technical Administrator
MTR Corporation (Sydney) SMCSW Pty Limited
06.2021 - 10.2023
Research Analyst
Padua Financial Group
10.2018 - 01.2020
Manager Pensions and Investments/ Office Manager
Midwinter Financial Services Pty
10.2007 - 09.2018
Debt Collection Officer
Debt Collection, Shield Mercantile Debt Collection
07.2007 - 10.2007
Research Analyst
Standard & Poor’s
03.1999 - 06.2007
High School Diploma -
Mount Erin High
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