Joanne Jones
Summary
Experienced in leading cultural transformation. Skilled at strategic leadership and management of diverse teams. Passionate about creating and working within a team that leverages individual strengths to achieve results.
Overview
26
26
years of professional experience
Work History
Acting Head of Centre
The Gordon TAFE
01.2021 - Current
- Acting Head of Centre backfill position on multiple occasions
- Provided leadership, strategic and operational management of the planning, development and review of educational programs to meet the educational objectives of the organisation and industry.
- Ensured training delivery and activity is undertaken in accordance with relevant standards, policies and procedures, with an emphasis on quality teaching and learning.
- Provide authoritative, accurate and strategic advice on complex people management issues.
- Maintained the financial resources of the teams to increase revenue, ensure budget targets are achieved, improve profitability, and maximise student enrolments
Business Manager
The Gordon TAFE
01.2017 - Current
- Maintaining the strategic growth & financial sustainability of the relevant suite of industry training products across the Health & Community Services delivery areas
- Support Vocational Education Manager (VEM) and teachers to meet business outcomes
- Providing a key interface between the senior leadership team and operational staff
- Ensuring that delegated financial resources are aligned to organisational objectives and delivery requirements
- To manage day-to-day operations for the program area – student and staff issues
- To assist the Head of Centre, Health and Community Services with relevant projects and tasks
- Contribute to business development and marketing activity by representing The Gordon and the program area at internal and external meetings
- Ensure teaching staff are engaged, focussed and supported to deliver their programs.
Program Manager - Health Programs
The Gordon TAFE
01.2019 - 01.2021
- To manage day-to-day operations for the program area – student and staff issues
- Ensure effective delivery of education programs that meet customer needs and compliance requirements
- To assist the Head of Centre, Health and Community Services with relevant projects and tasks
- Contribute to the cost effective and efficient operation of the Program area
- Contribute to business development and marketing activity by representing The Gordon and the program area at internal and external meetings
- Ensure teaching staff are engaged, focussed and supported to deliver their programs.
Trainer and Assessor
The Gordon TAFE
01.2017 - 01.2019
Trainer and Assessor - Diploma of Remedial Massage
Southern Cross Education Institute (RTO)
01.2016 - 01.2017
Practice Manager and Practitioner (Remedial Massage Therapist)
13th Beach Osteopathy
01.2015 - 01.2017
- Allied Health Clinic with 11 Allied Health and 4 reception staff.
Trainer and Assessor - Diploma of Remedial Massage
Evolve College (RTO)
01.2013 - 01.2017
National Sales Manager
Accor Hotels
01.1998 - 01.2006
- National Sales Manager Role included sales responsibility for Resorts and Corporate Hotels across Australia & New Zealand
- Responsible for managing clients including Merck Sharp and Dohme, Commonwealth Bank and Department of Defence
- The position required coordination of client events, product presentations, and facilitating a growth in commitment and sales from existing clients
- Collaborate with the Management of Hotels within the Accor group to meet budget objectives
- Negotiating on behalf of individual hotels with clients to commit to room night/revenue spend
- Assisted in the development and implementation of a loyalty program for a major market segment of Department of Defence.
Education
Graduate Certificate in Leadership and Strategy -
Australian Institute of Management
01.2022
Apply research to training and assessment practice -
Plenty Training
01.2019
Diploma of Vocational Education and Training -
Plenty Training
01.2018
Diploma of Training Design and Development -
Plenty Training
01.2018
Certificate IV in Training and Assessment -
Development Dynamics
01.2014
Diploma of Remedial Massage -
Australian College of Massage
01.2010
Bachelor of Health Information Management-partial -
La Trobe University
Skills
- Demonstrated ability to lead and motivate others
- Passionate about the holistic development of teams
- Proficient in identifying and leveraging skills and talent within teams
- High level of emotional Intelligence
- Excellent interpersonal and communication skills
- MS Office
References
Available on request
Timeline
Acting Head of Centre
The Gordon TAFE
01.2021 - Current
Program Manager - Health Programs
The Gordon TAFE
01.2019 - 01.2021
Business Manager
The Gordon TAFE
01.2017 - Current
Trainer and Assessor
The Gordon TAFE
01.2017 - 01.2019
Trainer and Assessor - Diploma of Remedial Massage
Southern Cross Education Institute (RTO)
01.2016 - 01.2017
Practice Manager and Practitioner (Remedial Massage Therapist)
13th Beach Osteopathy
01.2015 - 01.2017
Trainer and Assessor - Diploma of Remedial Massage
Evolve College (RTO)
01.2013 - 01.2017
National Sales Manager
Accor Hotels
01.1998 - 01.2006
Graduate Certificate in Leadership and Strategy -
Australian Institute of Management
Apply research to training and assessment practice -
Plenty Training
Diploma of Vocational Education and Training -
Plenty Training
Diploma of Training Design and Development -
Plenty Training
Certificate IV in Training and Assessment -
Development Dynamics
Diploma of Remedial Massage -
Australian College of Massage
Bachelor of Health Information Management-partial -
La Trobe University
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