Joanne Law

• Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Demonstrated effective multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

• Responded to customer queries for products, services, and company information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Tokyo Jewellery Exhibition

• Assisted potential customers in navigating company products and values.
• Worked with interpreter to communicate effectively with international buyers

• Became familiar with organisation and prioritisation of workflow in order to optimise efficiency.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Contributed to a positive team environment through effective communication and collaboration team members.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.