Joanne Lee
Mckinnon,VIC
Summary
Hardworking Monash University student offering work experience and extensive knowledge in many fields of work. Meticulous and detail-oriented with excellent observational, organisation and communication skills. Exceptional leadership skills and a great ability to work with people of all ages.
Overview
3
3
years of professional experience
Work History
Hair Stylist Assistant
Hahn Hair Salon
09.2021 - Current
- Offered exceptional service and support to walk-in and scheduled customers
- Answered telephone calls to provide information and schedule new appointments
- Sold products to educate clients on proper hair care.
- Mentored new staff to enhance personal growth and increase productivity.
Retail Assistant
Delaware North
01.2024 - Current
- Boosted sales performance through effective merchandising strategies and visually appealing displays.
- Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.
- Increased customer satisfaction by providing friendly and efficient service in a fast-paced retail environment.
Teacher's Assistant
Kilvington Grammar School
03.2024 - Current
- Attended School Camps to aid teachers and aided in managing students' behaviour, assisting in activities and overseeing the overall wellbeing of students.
- Sports coach for senior school netball teams which includes promoting sportsmanship, teamwork, and positive attitudes among students. Running weekly training sessions and coaching on game days.
Tutor
Self Employed
02.2024 - Current
- Increased student comprehension by utilising personalized teaching methods and adapting to individual learning styles.
- Enhanced students' understanding of subject matter by incorporating real-world examples into lessons.
- Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
Sales Assistant
Tot Tot Children's Wear
01.2021 - 06.2023
- Identified trends for sale promotions to increase interest or demand in products.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Described merchandise and explained use, operation and care.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Manager
Red Cross
02.2022 - 09.2023
- Prepared sales production reports for senior management.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Managed daily operations of sales department, including supervision of staff members.
Education
Bachelor of Science And Arts -
Monash University
Clayton, VIC2027
High School Diploma -
Kilvington Grammar School
Ormond, VIC11-2023
Skills
- Leadership
- Cashier Abilities
- Goal setting and Achievement
- Bookkeeping
- Detail-Oriented
- Excellent Communication
- Visual Merchandising
- Office 365 Proficiency
Volunteering
Red Cross, Retail Volunteer, Feb 2020 - Feb 2022
Operated cash register for cash, check and credit card transactions., Helped customers
complete purchases, locate items and join reward programs., Replenished and organised shelves, racks and bins for optimal appearance., Priced and tagged items, Sorted through donations bins
RCD Foundation, Jan 2021 - Current
Supported engaging, fun and smooth-running events by helping with organisation and planning.
Sold merchandise at events and markets.
Prepared visual displays for promotions
Languages
English
Native/ Bilingual
Korean
Professional Working
French
Limited
Timeline
Teacher's Assistant
Kilvington Grammar School
03.2024 - Current
Tutor
Self Employed
02.2024 - Current
Retail Assistant
Delaware North
01.2024 - Current
Manager
Red Cross
02.2022 - 09.2023
Hair Stylist Assistant
Hahn Hair Salon
09.2021 - Current
Sales Assistant
Tot Tot Children's Wear
01.2021 - 06.2023
Bachelor of Science And Arts -
Monash University
High School Diploma -
Kilvington Grammar School
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