JOANNE LEWIS
Craigmore,SA
Summary
Fleet management professional with strong focus on logistics coordination, vehicle maintenance, and regulatory compliance. Adept at optimizing fleet operations through strategic planning and effective resource allocation. Known for fostering collaboration, adapting to changing needs, and delivering reliable, results-driven performance. Skilled in route optimization, driver management, and safety protocols.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Fleet Controller
Dyers Distribution (Metcash Gepps Cross)
02.2022 - 02.2024
- Coordinated fleet scheduling to optimize route efficiency and reduce delivery delays.
- Monitored vehicle maintenance schedules to ensure compliance with safety regulations.
- Implemented tracking systems for real-time visibility of fleet status and driver performance.
- Collaborated with logistics teams to streamline communication and enhance service delivery timelines.
- Managed vendor relationships for vehicle procurement, ensuring alignment with budgetary constraints and quality standards.
- Performed administrative duties such as payroll, driver counseling and accident reviews.
- Carried out thorough accident investigations to determine root causes and implement corrective actions aimed at preventing future incidents.
- Ensured compliance with local, state, and federal regulations through diligent record-keeping and regular audits.
- Enhanced on-time delivery rates by closely monitoring fleet performance and addressing issues promptly.
- Worked with drivers, customers and company personnel to resolve service issues, routing and planning and mechanical problems.
SA Linehaul Scheduler
Visy Logistics
07.2021 - 01.2022
- Manage 14 Linehaul vehicles & drivers
- Manage loads for 3 clients ex SA to NSW & VIC & arrange return loads with Visy products
- Allocate jobs to drivers tablets via RAMCO transport management system
- Liaise daily with all stakeholders ensuring DIFOT
- Collate PODs and file accordingly
- Book in servicing and maintenance for trucks & trailers
- Reconcile drivers runsheets and approve for payroll on a weekly basis
Workshop Administrator & Fleet Allocations
K&S Freighters
02.2021 - 07.2021
- Raise workshop job bookings in Fleetmex, update and close out as required
- Create purchase orders as required and approve invoice payments for external services.
- Manage inventory records using logistics software to maintain accurate stock levels.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
Allocator
Symons Clark Logistics
07.2020 - 01.2021
- Allocate daily bookings to appropriate drivers and vehicles
- Book containers for export and collection of imports in VBS
- Book vehicles for deliveries and collection to various locations using container chain
- Correct & update bookings in Truck Smart management system
- Ensure deliveries arrive in a timely manner and advise customers of any delays
- Liaise with drivers on job requirements
- Communicate with container lift operators on daily numbers of exports, imports and customer deliveries
Transport Manager
Auscold Logistics
01.2020 - 06.2020
- Manage the Adelaide and Melbourne Depots and staff
- Oversee the Workshop and Washbay, all duties and staff.
- Oversee local and linehaul drivers
- Manage an administration team of schedulers, data entry, bookings and supervisors
- Carry out day to day operations management responsibilities when required
- Organise and manage Staff Rosters including linehaul driver availability for schedulers
- Perform Wage Reconciliation for linehaul drivers
- Driver Fatigue Management, issue NCRs, counsel & train drivers as required
- Customer & supplier liaison
- Attend a variety of meetings as required
- Interviewing potential candidates and other general OHSO & Human Resources duties
Assistant Operations Manager
Neil Mansell Transport
10.2016 - 01.2020
- Company Overview: (bought out KJM Transport division in 2016)
- Provide Australia wide Transport Operations and Logistical support for the Mining, Oil & Gas Industries
- Carry out day to day operations management responsibilities when required
- Interviewing potential candidates and other general OHSO & Human Resources duties
- BFM and AFM Fatigue Management
- Quality Management to ensure drivers inductions, licences, medicals etc. are current
- Facilitate and manage medical appointments for drivers
- Client liaison, quotes, booking loads etc
- Review and approve fortnightly Wages for payments for all staff
- Manage inductions and day to day functions of subcontractors
- Subcontractor management & account reconciliation
Assistant Operations Manager
KJM Contractors Pty Ltd
02.2013 - 10.2016
- Deputise for the Operations Manager at Senior Management meetings
- Carry out day to day operations management responsibilities when required
- Organise and manage Staff Rosters including FIFO driver rosters
- Perform Wage Reconciliation for local and FIFO drivers
- BFM driver Management
- Ensure accreditation & compliance management for Trucksafe, NHVAS and BFM is compliant
- Training Matrix Management
- Subcontractor Management
- Manage a small administration team and ensure all work invoiced in a timely manner
- Customer & supplier liaison
- Voting Board Member for SARTA
- Attend customer meetings as required
Transport Administrator
KJM Contractors Pty Ltd
02.2009 - 02.2013
- Customer Account Management
- Driver Fatigue Management
- Heavy Vehicle Compliance & Permits
- Manage all Transport Consignments (local & remote)
- Manage & Train Administration, Receiving & Dispatch Staff
- Records Management
- Line-Haul Drivers Wages
- Data Entry
Receivable & Despatch Officer
KJM Contractors Pty Ltd
12.2005 - 02.2009
- Receive & Dispatch all freight entering depot
- Unload & Load Trucks
- Complete Manifest Documentation
- Customer & Supplier Liaison
- Warehouse Storekeeping Duties
- Pick-up & delivery bookings (local & interstate)
- Filling Out Consignment Notes & Completing load lists
Skills
- NHVAS Accreditation
- Fatigue Management
- Rostering / Scheduling
- Problem-solving abilities
- Multitasking Abilities
- Project Management
- Handling, Transport & Storage of Dangerous Goods
- Driver management
- Transportation & Load planning
- Vehicle maintenance management
- Fleet scheduling expertise
- Operations and logistics
- Effective communication
- Customer relationship management
- Contractor Services & Equipment procurement
- Fleet monitoring
Certification
- Certificate IV in Frontline Management: 2014 - ACG Global College
- TLIF2092A: Demonstrate Awareness Chain of Responsibility Regulations, 2013 - Strategix Training Group
- PMASUP236B: 4WD Competency, 2013 - Transport Training Centre
- TLIF1007C: Apply Fatigue Management Strategies, 2009 - Australian Workplace Training
- TLIF6307A: Administer the Implementation Fatigue Management Strategies, 2009 Australian Workplace Training
- High Risk Licence : Light Fork LF, expiry: 2025-08-20 - Safework SA – obtained 2004
- Current First Aid & Mental Health Awareness
- Current Car Licence
Timeline
Fleet Controller
Dyers Distribution (Metcash Gepps Cross)
02.2022 - 02.2024
SA Linehaul Scheduler
Visy Logistics
07.2021 - 01.2022
Workshop Administrator & Fleet Allocations
K&S Freighters
02.2021 - 07.2021
Allocator
Symons Clark Logistics
07.2020 - 01.2021
Transport Manager
Auscold Logistics
01.2020 - 06.2020
Assistant Operations Manager
Neil Mansell Transport
10.2016 - 01.2020
Assistant Operations Manager
KJM Contractors Pty Ltd
02.2013 - 10.2016
Transport Administrator
KJM Contractors Pty Ltd
02.2009 - 02.2013
Receivable & Despatch Officer
KJM Contractors Pty Ltd
12.2005 - 02.2009
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