Joanne Luatua
Melbourne
Summary
I am a skilled at fostering teamwork and enhancing customer satisfaction, abilities I have honed throughout my diverse field of work experience. I thrive in dynamic, fast-paced environments where adaptability, quality, and compliance are essential to achieving exceptional results. My positive attitude and strong work ethic enable me to build productive relationships with colleagues and clients alike.
With a record as a dedicated team contributor, I bring strong organisational and time-management skills that allow me to effectively handle multiple projects simultaneously without compromising accuracy. I excel at prioritizing tasks to meet deadlines while maintaining a meticulous attention to detail, ensuring consistent, high-quality outcomes.
I am passionate about providing exceptional service, leveraging my problem-solving abilities and critical thinking skills to address challenges head-on. By actively listening to others and communicating clearly, I contribute to creating a collaborative and inclusive work environment where everyone can succeed.
Through my work experiences, I have demonstrated the ability to remain calm under pressure, quickly adapt to new challenges, and consistently exceed expectations. I take pride in my dependability, flexibility, and unwavering commitment to delivering results that align with organizational goals.
Overview
2
2
years of professional experience
Work History
Mcdonalds
Frances Tominiko
04.2024 - Current
- Organizational & Time Management: Demonstrated strong organizational and time management skills by successfully managing multiple projects and meeting tight deadlines in fast-paced environments.
- Adaptability & Technology Proficiency: Quickly learned and adapted to new technologies and software applications, ensuring seamless workflow integration.
- Problem-Solving & Critical Thinking: Applied critical thinking to analyze problems, evaluate solutions, and make effective decisions.
- Communication Skills: Strengthened communication abilities through frequent and professional interactions with diverse groups.
- Detail-Oriented & Dependable: Maintained a meticulous approach to tasks, showcasing a strong work ethic and attention to detail.
- Time Efficiency: Effectively prioritized and managed time to complete all tasks within set deadlines.
- Safe Food Handling: Proficient in safe food handling practices, adhering to proper protocols and training standards.
Pizza Party Hire
Mark Beeby and Paula Beeby
10.2022 - Current
- Customer Service: Proficient in providing exceptional service to customers, ensuring satisfaction and resolving issues efficiently.
- Food and Safety Handling: Knowledgeable in proper food handling techniques and safety protocols to maintain hygiene and compliance with regulations.
- Food Preparation: Skilled in preparing a variety of dishes with attention to quality and presentation.
- Teamwork and Collaboration: Adept at working collaboratively in team settings to achieve goals and maintain a positive work environment.
Kmart
Chris
05.2023 - 10.2023
- Operational Support: Assisted with daily operations, ensuring efficiency and productivity in collaboration with team members.
- Enhanced Communication: Strengthened interpersonal and communication skills through consistent, professional interactions.
- Relationship Building: Cultivated and maintained courteous and effective working relationships with colleagues and clients.
- Teamwork & Independence: Demonstrated versatility by excelling both independently and as part of a collaborative team environment.
Subway
Mary
01.2023 - 03.2023
- Enables self-motivation, with a strong sense of personal responsibility
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Point Cook Senior Secondary College
Point Cook, VICSkills
- Friendly and Positive Attitude: I strive to create a welcoming and inclusive environment by maintaining an upbeat and approachable demeanour, ensuring those I interact with feel valued and supported
- Teamwork and Collaboration: I excel at working with diverse groups, actively contributing to team goals while respecting different perspectives and fostering a culture of mutual success
- Customer Service: I am committed to providing exceptional service by anticipating needs, resolving concerns promptly, and creating positive experiences that build lasting relationships
- Problem-Solving: I am skilled at identifying challenges, analyzing potential solutions, and implementing strategies that address issues efficiently while minimizing disruptions
- Flexibility and Adaptability: I thrive in dynamic environments, seamlessly adjusting to changing priorities, new challenges, and unforeseen circumstances without compromising quality
- Dependability and Responsibility: I take pride in being reliable and trustworthy, consistently fulfilling my commitments and taking ownership of tasks to ensure they are completed with precision and on time
- Communication Excellence: I communicate clearly and professionally, both verbally and in writing, ensuring my messages are understood and fostering strong connections with others
- Organizational Skills: I excel at planning and structuring tasks effectively, keeping projects on track and maintaining order in complex workflows, even under tight deadlines
- Calm Under Pressure: I remain composed and professional in high-stress situations, enabling me to think clearly and make effective decisions
- Active Listening: I am an attentive listener, ensuring I fully understand others’ needs, concerns, or feedback to provide thoughtful responses and tailored solutions
- Critical Thinking: I analyze information thoroughly to assess situations, identify opportunities for improvement, and develop innovative solutions
- Time Management: I prioritize tasks efficiently, allowing me to meet deadlines while delivering high-quality results
- Multitasking Abilities: I effectively handle multiple responsibilities simultaneously, ensuring attention to detail and consistency across all tasks while staying organized and productive
Timeline
Mcdonalds
Frances Tominiko
04.2024 - Current
Kmart
Chris
05.2023 - 10.2023
Subway
Mary
01.2023 - 03.2023
Pizza Party Hire
Mark Beeby and Paula Beeby
10.2022 - Current
High School Diploma -
Point Cook Senior Secondary College
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