Joanne Montgomery
Lavington,NSW
Summary
- Compassionate and dedicated professional with 39 years of experience as a hairdresser, seeking to transition into a career in disability services. Passionate about providing support, care and empowerment to individuals with disabilities. Eager to apply my strong interpersonal skills, patience and commitment to making a positive difference in the lives of others.
Overview
25
25
years of professional experience
Work History
Hairdresser
Self-employed
Lavington , NSW
03.1999 - Current
- Currently providing hair care services, including cutting, colouring, styling, and treating hair.
- Engaging with clients to understand their hair care needs, preferences, and lifestyle.
- Provide professional advice on suitable styles, treatments, and products.
- Manage all aspects of my business, including scheduling, inventory, and financial records.
- Build and maintain a loyal client base through excellent service and communication, beyond technical skills.
Hairdresser
Just Cuts
Lavington, NSW
06.2017 - 08.2024
- Provided personalised hair care services to a diverse clientele, building long-term relationships based on trust and exceptional service.
- Managed all aspects of business, including scheduling, client communication, and maintaining a welcoming and inclusive environment.
- Developed strong listening and communication skills, ensuring clients' needs and preferences are met.
- Demonstrated patience, empathy, and the ability to work with individuals of varying ages, backgrounds, and needs, including those with physical and cognitive disabilities.
Hairdresser
Hair Theatre
Lavington, NSW
06.2015 - 06.2017
Hairdresser
Sullivan's Hair and Beauty
Albury, NSW
02.2013 - 06.2015
- Ordered supplies from vendors when needed to ensure adequate stock is available at all times.
- Responded to customer inquiries by phone, email, and in person.
- Operated cash registers to receive payments from patrons.
Education
Certificate -
Provide First Aid CPR Defib
Smartlink Albury 09-2024
NDIS
NDIS Worker Screening Check
01-2024
Trade Certificate in Hairdressing - Hair Design
TAFE
Wagga Wagga, NSW12-1985
NSW
Working With Children's Check
2024Skills
Empathy and Compassion
39 years of experience providing care and attention to clients, ensuring their emotional and physical comfort
Strong Communication
Excellent verbal and non-verbal communications skills developed through years of client interaction and relationship building and Technical proficiency
Patience and understanding
Proven ability to work calmly and effectively with clients, including those with challenging needs or special behaviours
Adaptability
Ability to tailor services and approaches to meet the unique needs of each individual, including those with disabilities
Attention to detail
Ensured that each client's specific preferences and needs were meticulously met, reflecting commitment to a high quality service
References
References available upon request.
Timeline
Hairdresser
Just Cuts
06.2017 - 08.2024
Hairdresser
Hair Theatre
06.2015 - 06.2017
Hairdresser
Sullivan's Hair and Beauty
02.2013 - 06.2015
Hairdresser
Self-employed
03.1999 - Current
Certificate -
Provide First Aid CPR Defib
NDIS
NDIS Worker Screening Check
Trade Certificate in Hairdressing - Hair Design
TAFE
NSW
Working With Children's Check
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