Joanne Newton
Willow Grove,VIC
Summary
Highly-motivated student nurse with no clinical experience but with a strong desire to take on new challenges. Offering personal care support in the healthcare industry. Energetic and reputable individual possessing strong work ethic, adaptability, and fantastic interpersonal skills, professional demeanor and strong initiative. Wonderful customer service and decision-making skills. Aims to provide exceptional personal care and nursing services at any given opportunity. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
years of professional experience
2
2
Certifications
Work History
Student Nurse
Wilson Lodge
Sale, Vic
09.2023 - 10.2023
- Performed assessments, such as vital signs and weight measurements and other physical assessments.
- Observed patient responses to treatments and reported any changes to the supervising nurse or physician.
- Evaluated effectiveness of interventions through ongoing monitoring of patient progress toward goals.
- Wound dressing change.
- Observed and participated in patient layout process.
- Provided emotional support to patients struggling with mental health issues or terminal illnesses.
- Provided support to patients during medical procedures, such as dressing changes or wound irrigation.
- Supported personal hygiene needs of patients.
- Maintained safe and comfortable environment for each patient.
- Cared directly for patients by assisting with daily living activities and mobility needs.
- Observed and communicated changes in patient's condition to registered nurse on duty.
- Operated under direction of senior nurses and pursued opportunities to learn new skills.
- Monitored patient status and reported update to senior nursing staff.
- Read and understood patient assignment list and reviewed charts to check for special conditions.
- Administered oral medications.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Participated in nursing rounds with multidisciplinary healthcare teams and provided input on patient care plans.
- Assisted in developing strategies for managing challenging behaviors exhibited by some patients.
Administrative Assistant
ARB 4x4 accessories
Warragul
06.2018 - 11.2024
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Inventoried and ordered supplies for office.
- Answered questions from customers regarding products and services offered by the company.
- Processed invoices for payment using accounting software applications.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Reconciled customer accounts against internal ledgers on a regular basis.
- Managed daily balancing activities including verifying deposits, preparing currency transaction reports, reconciling shift reports, and preparing bank deposits.
Sales/Executive Administrative Assistant
Autobarn
Pakenham, Vic
02.2012 - 04.2018
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Cultivated relationships with existing customers to encourage repeat business.
- Trained junior sales staff on techniques for improving customer service experience.
- Collaborated with sales team on resolving any billing disputes with customers.
- Engaged in client service by assisting with product issues, working to resolve conflicts and processing warranty claims.
- Processed warranty paperwork for accurate documentation, reporting and filing.
- Opened, sorted and monitored claims.
- Monitored feedback from customers regarding product quality and suggested improvements accordingly.
- Presented sales quotes, collected payments and filed warranty claims.
- Maintained accurate records of all invoices, payments, credits, and sales.
- Reviewed and verified invoices for accuracy and completeness.
- Resolved discrepancies between invoice information and purchase orders.
- Processed vendor payments and reconciled vendor statements.
Hairdresser
The Institute of Hair and Aesthetics
Melbourne, VIC
01.2010 - 11.2011
- Maintained cleanliness of salon equipment, tools and work areas.
- Cut, styled and coloured customer's hair according to their preference using scissors, clippers and colouring products.
- Organized workstations to maintain a neat working environment.
- Provided shampoo, conditioning treatments, scalp massages and blow-dried hair for clients.
- Recommended haircare products to patrons based on hair type and style preferences, offering input on washing and styling regimen for greater convenience and health.
- Used curlers, rollers and curling irons to press and curl hair.
- Bleached, dyed or tinted hair using applicator or brush.
- Maintained a clean work environment by sweeping floors, washing towels, sanitizing equipment and disposing of trash.
Education
Bachelor of Science - Nursing
11-2026
- Second year student, continuing education in Bachelor of Nursing degree.
- Have done one placement in aged care
Certificate III - Hair & Beauty
11-2011
Skills
- Emotional Support
- Direct Patient Care
- Taking and Recording Vital Signs
- Infection Control
- Oral medication Administration
- Mobility & Food assistance
- Patient Education & Support
- Compassionate Communication
- Patient Advocacy
- Health Promotion
- Wound Management
- Customer Service
Certification
- Second year nursing student
- ANSAT records from Aged care placement
- Cert III Hairdressing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Student Nurse - Wilson Lodge
09.2023 - 10.2023
Administrative Assistant - ARB 4x4 accessories
06.2018 - 11.2024
Sales/Executive Administrative Assistant - Autobarn
02.2012 - 04.2018
Hairdresser - The Institute of Hair and Aesthetics
01.2010 - 11.2011
Federation University - Bachelor of Science, Nursing
Institute of Hair And Aesthetics - Certificate III, Hair & Beauty