Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joanne Petroccitto

Stanthorpe,QLD

Summary

Proven leader in educational and managerial roles, notably at Busy Bees, where I spearheaded staff development and instructional leadership. Excelled in fostering diversity awareness and enhancing student support, achieving significant improvements in team collaboration and classroom management. Skilled in decision-making and relationship building, I consistently prioritize impactful outcomes and staff empowerment.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Educational Leader/Lead Educator

Busy Bees
02.2022 - Current
  • Mentored new teachers, sharing best practices and providing support throughout their first year of teaching.
  • Developed strong rapport with parents through regular communication, promoting active involvement in their child''s education.
  • Implemented effective classroom management techniques, fostering a positive and safe learning environment for all students.
  • Led professional development workshops for colleagues on topics such as differentiated instruction or integrating technology in the classroom effectively.
  • Served as an advisor for various extracurricular activities, fostering leadership skills and personal growth among students.
  • Participated in ongoing professional development opportunities to stay current on educational trends and research-based instructional strategies.
  • Utilized data-driven instruction to identify areas of improvement and tailor lessons accordingly for increased success rates among students.
  • Designed innovative lesson plans that catered to diverse learning styles and abilities.
  • Collaborated with fellow teachers to create interdisciplinary units, enriching the overall curriculum.
  • Established a culture of collaboration and continuous improvement within the classroom through regular reflection on instructional practices and student outcomes.
  • Maintained accurate records of student progress through diligent documentation practices, ensuring timely communication with stakeholders about achievements or concerns.
  • Established clear expectations for behavior and academic performance, resulting in a consistent atmosphere conducive to learning.
  • Provided constructive feedback on student work, guiding them towards academic growth and improvement.
  • Supported special education students by implementing individualized accommodations and modifications within the general education setting.
  • Incorporated real-world connections into lessons to foster critical thinking skills and promote deeper understanding of concepts.

Hairdresser

Self Emplyed
01.2019 - Current
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.
  • Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Developed strong rapport with clients through excellent communication skills, resulting in referrals and positive reviews.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Managed appointment scheduling efficiently, maximizing daily bookings while minimizing wait times for clients.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Processed payments, entering sales in register for prompt customer service.
  • Boosted salon revenue by upselling hair care products and services based on individual client needs.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Increased repeat clientele through exceptional customer service and attention to detail in hair styling techniques.
  • Consistently met performance targets set forth by the salon management while maintaining high standards of quality workmanship.
  • Demonstrated versatility in hairstyling by mastering various techniques for different hair types and textures.
  • Supported fellow stylists during peak times by assisting them with shampooing or blow-drying tasks when needed.
  • Improved client retention rates by establishing trust through thorough consultations before performing any hair treatments or services.
  • Nurtured a creative atmosphere among colleagues, fostering collaboration on innovative ideas for hairstyle designs.

Lead Educator - Toddlers

FEL Companies
03.2021 - 01.2022
  • Spearheaded collaborative projects with parents and colleagues to foster community engagement and holistic child development.
  • Improved classroom management strategies for a more conducive learning environment.
  • Enhanced toddler development by implementing age-appropriate, play-based learning activities.
  • Enhanced fine motor skills by introducing various art projects, puzzles, and manipulative toys in the classroom setup.
  • Created a welcoming atmosphere within the classroom by displaying children''s artwork and accomplishments prominently throughout the space.
  • Promoted language development through engaging storytelling sessions, songs, and interactive games.
  • Expanded curriculum offerings by incorporating hands-on activities that catered to diverse learning styles of toddlers.
  • Continuously pursued professional development opportunities to stay current on best practices in early childhood education and support a high-quality learning environment for toddlers.
  • Organized educational events such as field trips, guest speakers, and workshops to enhance learning experiences outside the classroom setting.
  • Mentored and trained new educators to promote best practices in early childhood education.
  • Fostered strong relationships with families through regular communication, including parent-teacher conferences and daily updates on child progress.

Long Daycare Centre Manager

Affiinity
03.2020 - 03.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Controlled costs to keep business operating within budget and increase profits.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.

OSHC DIRECTOR

Shane And Mel Williamson
02.2014 - 01.2020
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.

Education

Certificate III Childrens Services -

Kath Dickson Institute
Toowoomba, QLD

Diploma In Childrens Services -

Kath Dickson Institute
Toowoomba, QLD

Certificate III Hairdressing -

Tafe Warwick
Warwick, QLD

Skills

  • Instructional Leadership
  • Staff Development
  • Diversity awareness
  • Assessment Design
  • Special Education
  • Strong Work Ethic
  • Attention to Detail
  • Punctual and Dependable
  • Decision-Making
  • Relationship Building
  • Work Prioritization
  • Student Support
  • Staff Supervision

Certification

Valid Blue Card

Yellow Card

Open Licence

First Aid, CPR, Anaphylactic, Asthma


Timeline

Educational Leader/Lead Educator

Busy Bees
02.2022 - Current

Lead Educator - Toddlers

FEL Companies
03.2021 - 01.2022

Long Daycare Centre Manager

Affiinity
03.2020 - 03.2021

Hairdresser

Self Emplyed
01.2019 - Current

OSHC DIRECTOR

Shane And Mel Williamson
02.2014 - 01.2020

Certificate III Childrens Services -

Kath Dickson Institute

Diploma In Childrens Services -

Kath Dickson Institute

Certificate III Hairdressing -

Tafe Warwick

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Joanne Petroccitto