Joanne Redmond
Sydney,NSW
Summary
I am organised and dependable, with the ability to manage multiple priorities with a positive attitude and I have a willingness to take on added responsibilities to help get the job done.
Overview
21
21
years of professional experience
Work History
Client Services Officer
Kelly Partners Northern Beaches Pty Limited
02.2022 - Current
- Oversee Team is running effectively and efficiently and clients work is completed and delivered in a timely manner
- Running of weekly workflow meeting
- Contact clients and organise Meetings.
- Direct contact for clients, to assist and address concerns or issues.
- Prepare and deliver presentations and reports for client meetings.
- Created and maintained organisational database of clients and for use by personnel.
- Organise calendars for Managers, scheduling meetings with clients and Reps.
- Phone calls - Incoming and Outgoing (for the Team)
- Scanning of Client Paperwork
HR Manager
Wealth Definition
01.2003 - 02.2022
- Advised Director on confidential matters from performance to employee relation issues.
- Maintained payroll and benefits for employees
- Onboarding and Offboarding
- Debtors and Creditors
- Overseeing Juniors
- Overseeing running of the office
- PA to Director
- Team workflow and ensuring employee job satisfaction by managing communication between managers and employees.
- Organising all staff events
Skills
- Great Communication and Interpersonal skills
- Time Management
- Strong organisational and administrative skills
- Ability to multi task
- Positive attitude
- Proficient in Xero, Karbon AE, How Now, Word and Excel
Additional Information
Reference: Sonia Gulla-Vumbaca 0432 052 759 - Reference attached
Further References upon request
Timeline
Client Services Officer
Kelly Partners Northern Beaches Pty Limited
02.2022 - Current
HR Manager
Wealth Definition
01.2003 - 02.2022
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