Joanne Riggs

Alcohol and Other Drugs is undergoing a Change

Management process and aligning itself with Mental

Health and Remote Health Services following an Australia

wide practice.

• Developed strong working relationships with community resources to expand available support services for patients upon discharge.
• Advocated for patients' physical, psychosocial, developmental, spiritual and emotional needs during planning.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Participated in continuing education opportunities to stay current on industry advancements while sharing knowledge with colleagues.
• Managed time efficiently in order to complete all tasks within deadlines.
• Mentored staff in best practices AOD, leading to increased confidence and effectiveness
• Skilled at working independently and collaboratively in a team environment.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Supervised and mentored a range or remote staff
• Collaborated with doctors and interdisciplinary teams

• Overseeing crisis prevention interventions to control and de-escalate situations.
• Performed triage on incoming patients and determined severity of injuries and illnesses
• Collaborated with interdisciplinary teams to provide coordinated care for patients with complex medical needs.
• Managed time efficiently in order to complete all tasks within deadlines.
• Committed to continual improvement.
• Addressing accreditation needs, developing action plans to address identified gaps.
• Coordinated the scheduling and logistics of site visits by external evaluators, ensuring a smooth review process for all parties involved.
• Fostered a culture of continuous improvement within the organization by highlighting the importance of accreditation standards in maintaining institutional excellence.
• Reviewed accreditation standards and evaluated compliance, identified challenges and proposed solutions.
• Developed training materials and led workshops for staff, increasing understanding of accreditation processes and standards.
• Addressed compliance issues by developing and implementing corrective action plan.
• Worked flexible hours across night, weekend, and holiday shifts at Santa Teresa.

• Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
• Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
• Provided direct patient care, stabilized patients, and determined next course of action.
• Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
• Managed time efficiently in order to complete all tasks within deadlines.
• Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.

• I was responsible for providing and overseeing safe provision of clinical care, advice, and education to a client group with diverse and/or complex care requirements in a remote community. I supported delivery of excellence in nursing/midwifery care by modelling advanced knowledge, skills, and behaviours for provision of client care. Additionally, I worked alongside less experienced staff to help develop their skills, knowledge and abilities.
• As remote health clinic manager I demonstrated values of the organization - safe, responsive, and kind - in all decision-making and interactions with consumers and colleagues. I followed defined service quality standards, work health and safety policies, and procedures to ensure high-quality, safe services and workplace.
• Role modelling is also a key responsibility of remote health clinic management. I demonstrated advanced and extended clinical knowledge, skills, and experience in a relevant area of nursing/midwifery and possess well-developed clinical decision-making and problem-solving abilities to achieve best practice outcomes for healthcare consumers.

• Coordinated with healthcare professionals to verify proper implementation of patient treatment plans.
• Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
• Led efforts towards accreditation initiatives by creating policies aligned with industry standards and overseeing thorough internal audits of current practices.
• Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
• Enforced maintenance of clean and organized work environment in compliance with safety and sanitation regulations.
• Analyzed and reported patient data to identify areas of improvement and facilitate decision-making.
• Ordered all pharmacy supplies and kept check on inventory levels.
• Facilitated regular team meetings for open communication channels, addressing concerns, and sharing best practices among staff members.
• Worked flexible hours across night, weekend, and holiday shifts.

• Maintained professional, organized, and safe environment for employees and patrons.
• Accomplished multiple tasks within established timeframes.
• Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
• Supervised a team of nurses and support staff, fostering an environment of teamwork and continuous improvement.
• Provided direct patient care, stabilized patients, and determined next course of action.
• Documented nursing services provided and uploaded to comprehensive tracking systems for health records
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
• Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Collaborated with doctors and interdisciplinary teams to devise and manage individualized plans of care.

• Coordinated with healthcare professionals to verify proper implementation of patient treatment plans.
• Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
• Led efforts towards accreditation initiatives by creating policies aligned with industry standards and overseeing thorough internal audits of current practices.
• Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
• Enforced maintenance of clean and organized work environment in compliance with safety and sanitation regulations.
• Analyzed and reported patient data to identify areas of improvement and facilitate decision-making.
• Ordered all pharmacy supplies and kept check on inventory levels.
• Facilitated regular team meetings for open communication channels, addressing concerns, and sharing best practices among staff members.
• Worked flexible hours across night, weekend, and holiday shifts.

• Ensured regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
• Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
• Advocated for patients'' rights and ethical considerations in all aspects of care delivery.
• Coordinated with healthcare professionals to verify proper implementation of patient treatment plans.
• Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
• Led efforts towards accreditation initiatives by creating policies aligned with industry standards and overseeing thorough internal audits of current practices.
• Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
• Enforced maintenance of clean and organized work environment in compliance with safety and sanitation regulations.
• Analyzed and reported patient data to identify areas of improvement and facilitate decision-making.
• Ordered all pharmacy supplies and kept check on inventory levels.
• Facilitated regular team meetings for open communication channels, addressing concerns, and sharing best practices among staff members.
• Worked flexible hours across night, weekend, and holiday shifts.

• This position work in conjunction with the CAAAPU AMT Service overseeing client care and AOD management for NT Health.
• Works closely with SAC in Assessment Centre
• Work with the manager and CAAAPU AMT team to ensure NT Govt outcomes are achieved
• Provide individualized, timely, coordinated and effective health assessment, case management and recovery focused treatment service.
• Develop risk management plans and time specific treatment plans for all clients
• Discharge and Aftercare planning
• Co-ordinate specific assessments and tests relating to particular client groups
• Establish case conference meetings and review
• Submit revocation orders
• This position is responsible for ensuring best practice in the daily provision of outreach Primary health care services to approx

• Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
• Collaborated with other health-focused organizations and agencies to promote community health.
• Provided case management services for high-risk populations such as pregnant women, infants, elderly individuals, and those with chronic illnesses or disabilities.
• Enhanced community health through delivering educational presentations on disease prevention, nutrition, and healthy lifestyles.
• Participated in community outreach events promoting public health resources and services available to local residents.
• Evaluated patient histories, complaints, and current symptoms.
• Conducted home visits for at-risk patients, providing necessary medical care and support for improved wellbeing.
• Facilitated medication management and monitored for side effects in collaboration with provider.
• Discussed individualized education to answer questions for patient and family.
• Streamlined patient documentation by implementing electronic health records system, leading to increased efficiency in data management.
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
• Self-motivated, with a strong sense of personal responsibility.
• Developed strong communication and organizational skills through working on group projects.
• Skilled at working independently and collaboratively in a team environment.
• Initiated emergency resuscitative measures according to resuscitation and advanced life support protocols and directives.

• Maintained and coordinated primary health care services and emergency services
• Managed Borroloola AOD service in conjunction with Remote AOD
• Assessed and treatment of clients using CARPA and/or DMO consult
• Liaised with DMO/Specialists re treatment and monitoring of chronic disease management
• Pharmacy and Stores ordering
• Developed orientation package for new staff
• Treatment of acute illness and delivery of emergency services
• Facilitated and assisted with Specialist clinics
• Provided local ambulance service to district
• Patient evacuation for both the town residents and bush retrievals to the surrounding community
• Provided statistical information
• Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
• Educated family members and caregivers on patient care instructions.
• Facilitated medication management and monitored for side effects in collaboration with provider.
• Collaborated with other health-focused organizations and agencies to promote community health.

• Managed clinics of varying sizes
• Provided Primary Health Care to the community and surrounding area’s
• Treatment of acute illness and delivery of emergency services
• Facilitated and participated in doctor Clinics
• Provided local ambulance service.
• Provided primary assessment, assisted in diagnosis in collaboration with the RFDS/Care Flight and administered treatment to patients
• Monitoring and treatment of Chronic Disease
• Patient evacuation for both the community and bush retrievals to the surrounding community
• Day to day administration of clinical and administration duties (ordering and monitoring of pharmacy and stores)
• Provided monthly statistical information and activity reports

• Co-ordinate services within the Babinda Hospital and as part of the Rural Inpatient Services in the Cairns and Hinterland Health Service District.
• Manage HACC services, Primary Health Care & Hospital services
• Maintain budget integrity and identify irregularities and budgetary concerns to RIS Exec Director and ensure monthly facility reports are completed and submitted
• Provide, analyze and evaluate statistical information and provide information to Operational Manager.
• Identify and ensure improved efficiencies within the Health Service using the PDSA cycle
• Undertake Recruitment and Selection activities
• Participate and contribute to the Rural Inpatient Services DON meetings.
• Develop existing services and implementing new services/& Projects eg: COAG 19 (2) and MPHS Service at Babinda Hospital
• Act as key change agent to progress MPHS (progress with Exec Director and raise at monthly Executive and identify progress in monthly Facility Report)

• Managed and coordinated ward and A & E/OPD Dept.
• Maintained staff roster for both Nursing and Operational services
• Co-ordinated staff education and ensured staff mandatory competencies completed
• Maintained order and supply pharmacy
• Ensure accurate documentation
• Resourced acquisition and participation in administration duties
• Ensured statistical information maintained and accurate
• Managed and maintain quality activities (e.g.: PRIME) and quality cycles (PDSA)
• Consulted and liaise with Manager over management of ward issues
• Co-ordinated and participate in staff PAD’s/ensure mandatory training, & staff education mapping
• Acted to rectify unsafe practice or unprofessional conduct
• Participated in Recruitment and Selection of staff

• Managed & Coordinated the Healthy for Life Project using the PDSA quality cycle
• (Phase 1)
• Established an Advisory Group and facilitated the Terms of Reference
• Defined the scope and structure of the project and established regular meetings and feedback mechanisms.
• Implemented the Planning phase which incorporated developing goals and timeframe, a resource plan, quality and risk management plan and a communication plan for the project.
• Process mapped service delivery in each of the CONGRESS services
• Consulted and undertook assessment, evaluation and review of past and present work practices/processes within a multidisciplinary team across the 3 x services with a view to standardizing work practice, benchmarking quality service
• Networked between service groups, managers and other linked community services
• Implemented program changes, using change management frameworks
• Assisted in the planning and management of organizational change processes e.g.: pt
• Flow through each service, review of pt
• Assessment, treatment and management of patients within the 3 x services to improve service delivery and also address identified service gaps, overlap of services and duplication of services.
• Documented consultation processes and fed these back to staff within discussed timeframes
• Completed the Evaluation and Outcomes Framework paper and completed the project within the allotted timeframe.

• Advocated for patients'' rights, facilitating access to necessary services and resources within the community.
• Equipped patients with tools and knowledge needed for speedy and sustained recovery.
• Followed all instructions for medication administration and treatment plans as prescribed by physicians.
• Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
• Provided timely feedback to healthcare providers regarding patient concerns, facilitating prompt resolution of issues and contributing to a positive patient experience.
• Performed triage on incoming patients and determined severity of injuries and illnesses.
• Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
• Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
• Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
• Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
• Assisted in the development and implementation of departmental policies and procedures related to case management, ensuring alignment with organizational goals and regulatory requirements.
• Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
• Mentored new nursing professionals during orientation periods, fostering a collaborative team dynamic that supported the delivery of high-quality care.

• Participated in ongoing professional development activities to remain current on best practices within family medicine and nursing fields.
• Utilized evidence-based and holistic approaches to care in family practice settings.
• Provided patient-centered care in variety of clinical settings.
• Assessed patient needs, clearly communicating diagnosis and treatment plans to patients and families.
• Liaised with healthcare teams to determine best course of action for patients.
• Recorded patient medical history, applicable test results, and vitals into medical records.
• Managed chronic diseases effectively through thorough assessments, accurate diagnoses, and appropriate treatment plans.
• Coordinated referrals for specialty services and additional care.
• Learned and adapted quickly to new technology and software applications.
• Cultivated interpersonal skills by building positive relationships with others.
• Skilled at working independently and collaboratively in a team environment.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Worked effectively in fast-paced environments.

• Contributed to the organization''s strategic planning efforts by providing valuable insights and recommendations based on extensive project management experience.
• Identified plans and resources required to meet project goals and objectives.
• Maintained open communication by presenting regular updates on project status to customers.
• Analyzed project performance data to identify areas of improvement.
• Developed and implemented strategic project plans to meet business objectives.
• Met project deadlines
• Facilitated workshops to collect project requirements and user feedback.
• Monitored project progress, identified risks and took corrective action as needed.
• Organized and detail-oriented with a strong work ethic.

• Monitored client progress to make necessary adjustments for client success.
• Demonstrated understanding of addiction, mental health, eating disorders, and complex conditions.
• Developed strong rapport with clients through empathetic listening skills, fostering trust within therapeutic relationships.
• Provided counseling and support to clients with drug and alcohol abuse issues.
• Utilized motivational interviewing techniques to empower clients in taking ownership of their recovery process.
• Prepared participant for discharge by completing necessary paperwork, recommending resources and developing discharge plan.
• Used knowledge of different treatment modalities to provide clients with individualized options for successful outcomes.
• Coordinated referrals for addiction services based on individual client needs and preferences.
• Conducted thorough assessments of new clients to identify appropriate level of care and services needed for successful recovery.
• Assisted clients in developing healthy coping mechanisms by identifying triggers and practicing alternative responses during counseling sessions.
• Developed appropriate treatment plans and kept ongoing records of treatment.
• Facilitated therapy groups and individual counselling sessions.
• Managed caseloads efficiently by prioritizing tasks, maintaining regular communication with clients and team members, and adapting to changing needs within the treatment setting.
• Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
• Promoted a positive environment conducive to growth by setting clear expectations, establishing safe boundaries, and encouraging open communication amongst clients within group settings.
• Developed individualized care plans tailored to diverse patient populations with varied medical conditions.

• Managed a multidisciplinary AOD team to provide clinical AOD services to a culturally diverse population.
• Provided and coordinated a Central Australian Opiate Pharmacotherapy Program (Methadone and Buprenorphine)
• Provision of Education/Brief Intervention to Alice Springs Hospital and Govt
• And Non-Govt
• Services
• Provided expertise and advice around case management
• Facilitated case management between Govt
• And non Govt
• Services particularly with co-morbid or complex clients.
• Development, delivery and evaluation of standardized AOD education packages to assist in increasing AOD knowledge for Govt
• And Non-Govt
• Professionals
• Oversaw the provision and management of client assessment, screening, registration, treatment and referral.
• Provision and co-ordination of outpatient detoxification
• Clinical team facilitated the successful accreditation of ADSCA
• Worked with court mandated clients
• Conducted regular multidisciplinary team meetings within the unit and with Community Mental Health
• Reviewed and developed orientation manual for the positions in consultation with staff

• Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
• Educated family members and caregivers on patient care instructions.
• Reduced medication errors through thorough double-checking of prescriptions and dosages.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
• Implemented infection control measures that significantly reduced hospital-acquired infections.
• Observed and documented patient factors such as diets, physical activity levels, and behaviours to understand conditions and effectively modify treatment plans.
• Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
• Performed routine wound care and dressing changes
• Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.

Conferred with doctors to discuss diagnoses and devise well-coordinated treatment approaches.

• Performed accurate documentation of patient assessments, and interventions.

• Relieved in Remote Communities in Cape York, Aurukun, Lockhart River, and Kowanyama.
• Attended to daily clinic duties, Primary Health Care – chronic disease strategy and provision of Acute & Emergency Services.
• Managed role of DON at Injune Hospital providing both Acute and day to day Medical services to the community
• Provided statistical information and monthly reports to Longreach Hospital.

• Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
• Monitored patient reactions after administering medications and IV therapies.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual patient needs.
• Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
• Enhanced patient care by implementing evidence-based nursing practices and clinical protocols.
• Ensured compliance with regulatory requirements by maintaining up-to-date knowledge of industry standards and implementing appropriate policies and procedures within the department.
• Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
• Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
• Conducted regular performance evaluations for nursing staff, providing constructive feedback and identifying areas for growth.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
• Performed triage on incoming patients and determined severity of injuries and illnesses.
• Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
• Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
• Resolved problems, improved operations and provided exceptional service.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked well in a team setting, providing support and guidance.
• Self-motivated, with a strong sense of personal responsibility.

• Provided Primary Health Care to the community and surrounding area’s
• Treatment of acute illness and delivery of emergency services
• Facilitated and assisted with monthly RFDS Clinics
• Provided local ambulance service
• Maintained local ambulance service in collaboration with Qld Ambulance.
• Provided primary assessment, assisted in diagnosis in collaboration with the RFDS and administered treatment to patients
• Monitoring and treatment of Chronic Disease
• Patient evacuation for both the town residents and bush retrievals to the surrounding community (up to 300 klm’s away)
• Day to day administration of clinical and administration duties (ordering and monitoring of pharmacy and stores)
• Collection and transfer of pathology and co-ordination of same
• Pre and post-natal monitoring as required
• Provided monthly statistical information and activity reports
• Nominated Representative for health clinic at town meetings
• Developed service profile and report

• Maintained patient confidentiality by protecting unauthorized access to personal information.
• Collaborated with interdisciplinary teams for optimal patient outcomes and efficient care coordination.
• Participated in quality improvement initiatives to improve patient care.
• Educated patients and families to increase understanding of condition and best ways to manage.
• Identified clinical risks and took appropriate preventative actions.
• Evaluated patient histories, complaints, and current symptoms.
• Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
• Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Assessed incoming trauma victims quickly in collaboration with other healthcare providers for immediate life-saving measures.
• Provided emotional support to patients and families during difficult experiences while maintaining professional boundaries.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Self-motivated, with a strong sense of personal responsibility.
• Adaptable and proficient in learning new concepts quickly and efficiently.

• Drug and Alcohol Counsellor, providing assessment, education, screening, registration on pharmacotherapies, allocation, treatment and care of clients.
• Managed a case load of 80 clients on Buprenorphine and Methadone Program
• Specific treatment and counselling interventions undertaken e.g.: general counselling, motivational interviewing, cognitive behavioural therapy, harm minimization, relapse prevention and brief interventions
• Organized and managed care of patients undergoing various therapies and procedures.
• Consistently adhered to strict safety guidelines while administering medications or performing invasive procedures.
• Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
• Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
• Assisted with group counselling around cognitive therapy
• Managed co-morbid clients in collaboration with Mental Health

• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Championed patient advocacy, working collaboratively with healthcare providers to ensure that the unique needs of each individual were met.
• Ensured compliance with regulatory requirements by maintaining accurate documentation and adhering to established policies and procedures.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Collaborated with RFDS and interdisciplinary teams to devise and manage individualized plans of care.
• Initiated care plan and actualized appropriate interventions and treatment.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
• Mentored new nursing staff, fostering professional growth and development through comprehensive training programs.
• Educated family members and caregivers on patient care instructions.
• Counseled families to improve communication.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Self-motivated, with a strong sense of personal responsibility.
• Delivered services to customer locations within specific timeframes.
• Paid attention to detail while completing assignments.

• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Monitored patient reactions after administering medications and IV therapies.
• Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
• Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual patient needs.
• Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
• Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
• Ensured compliance with regulatory requirements by maintaining up-to-date knowledge of industry standards and implementing appropriate policies and procedures within the department.
• Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
• Fostered an environment of continuous learning by encouraging nursing staff to pursue professional development opportunities, such as attending conferences, workshops, and continuing education courses.
• Performed triage on incoming patients and determined severity of injuries and illnesses.
• Educated family members and caregivers on patient care instructions.
• Strengthened communication skills through regular interactions with others.
• Worked well in a team setting, providing support and guidance.
• Self-motivated, with a strong sense of personal responsibility.
• Organized and detail-oriented with a strong work ethic.
• Performed thorough physical assessments on each patient upon arrival to the emergency department, identifying urgent medical concerns and initiating appropriate interventions.
• Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
• Assessed incoming trauma victims quickly in collaboration with other healthcare providers for immediate life-saving measures.
• Improved patient outcomes by efficiently assessing, triaging, and treating emergency room patients.
• Provided on-going education to patients regarding their medical conditions, diagnostic tests, procedures, medications, and preventive measures.

• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Initiated emergency resuscitative measures according to resuscitation and advanced life support protocols and directives.
• Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
• Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
• Mentored nursing students during clinical rotations, contributing to the development of future healthcare professionals.
• Discussed individualized education to answer questions for patient and family.
• Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
• Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
• Developed culturally sensitive educational materials addressing unique health concerns within diverse communities served by the clinic or hospital setting.
• Collaborated with other health-focused organizations and agencies to promote community health.
• Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
• Collaborated with multidisciplinary teams to develop effective interventions for patients with complex health conditions.
• Employed critical thinking and problem-solving skills when faced with complex or ambiguous patient situations, leading to the identification of creative solutions that promoted optimal health outcomes.
• Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
• Conducted home visits for at-risk patients, providing necessary medical care and support for improved wellbeing.
• Conducted assessments of social determinants of health impacting patient wellbeing and factored these into holistic care approaches designed around each individual''s unique circumstances.
• Developed plan of care for patient reflecting collaboration with members of healthcare team.
• Participated in community outreach events promoting public health resources and services available to local residents.
• Strengthened communication skills through regular interactions with others.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Managed client relationships through regular check-ins and updates on project progress.
• Maintained database systems to track and analyze operational data.

• Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
• Recorded details regarding therapies to keep patient charts updated.
• Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
• Worked closely with interdisciplinary teams to develop comprehensive care plans, addressing medical, emotional, and social needs of each patient.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
• Developed strong relationships with patients and families, ensuring their needs were met while in our care.
• Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
• Strengthened communication skills through regular interactions with others.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked well in a team setting, providing support and guidance.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.