Joanne Saltmarsh

Working in units with up to 75 prisoners

Working a variety of shifts including night shifts, short shifts and day shifts.

Working in a range of units being mainstream, protection, IDS, management units and hospital units

Conducting of unit counts

Conducting cell searches/intercom checks/compliance checks

Induction and interviews of prisoners

Case work and case notes

Creating and compiling of Local Plan Agreements for prisoners

Filling out Parole paperwork

Escorting of prisoners

Allocations of cells

Providing advice and information regarding a variety of queries

De-escalation of incidents or possible incidents

Being part of response teams for incidents occurring

Tactical operations where required

Responding to codes such as blue, purple, red, aqua, green etc

Conducting line searches where required

Providing assistance during the administering of medications including dangerous drugs and methadone and buprenorphine

Conducting IMF audits

Looking after the safe order and security of the prison

Upholding integrity and professionalism at all times

Duties undertaken as a Peer Support Officer

In my role as a Peer Support Officer I provide support to staff that may be experiencing problems at work, home or suffering from trauma. We guide staff to appropriate services that may assist them. This is a volunteer role, however we do undertake training to ensure we are appropriately trained to carry out this role professionally and successfully.

Management of a rental portfolio of 155 properties

Acting in accordance with legislative requirements, and within the best interests of the Residential Rental Provider and Renters

Ensuring properties comply with current legislation and regulations

Handling issues with difficult clients and doing so with understanding and professionalism

Documentation, reporting and problem solving

Advertising and leasing properties, Conducting open homes, Processing applications

Organising, overseeing maintenance and liaising with contractors

Conducting ingoing, routine and final inspections using industry specific programs such as inspection express, inspect real estate, use of 360 degree camera

Rental reviews-monitoring current market trends

VCAT hearing representation on behalf of the Residential Rental Provider

Managing rent arrears- organising payment plans if required

Communicate situations effectively

Meeting KPI's

Managing insurance claims on behalf of Residential Rental Providers

Prospect for new business

As per the above role including its key responsibilities

As per the above role including its key responsibilities